Executive Manager - Finance, Ops & IT

About the role

The Executive Manager, Back of House supports the COO, CFCO, and CTO and their teams in a timely and professional manner. Key responsibilities include support in processing inbound communications, coordinating meetings, organizing calendars, creating agendas, tracking action items, project-related documentation and recordkeeping, and Paycom / financial systems data upkeep.

Responsibilities

• Processes inbound communications and prioritizes items for review by senior leadership.
• Composes and prepares correspondence, which may be sensitive or confidential.
• Communicates directly and on behalf of senior leadership with Board members, vendors, staff, and others.
• Follows up on contacts made by senior leadership and supports the cultivation of ongoing relationships.
• Reviews reports and items for completeness before review by senior leadership.
• Arranges travel plans, itineraries, and other logistics as beneficial for senior leadership or members of the team as requested.
• Plans, coordinates, and ensures senior leadership's schedule is followed and respected to provide ability for focus and appropriate preparation.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Supports utilization of Finance and Operations tools, such as: Paycom, QuickBooks/NetSuite, Asana, and vendor/procurement portals.
• Supports the COO and CFO with documentation for technology onboarding/offboarding, vendor and license tracking, and lifecycle milestones (renewals, migrations, decommissions).
• Maintains templates and standard operating documents used across the portfolio, updating them as processes evolve.
• Maintains and updates IT asset, ticketing, and systems dashboards, ensuring data stays current and consistent across the Impact Studio portfolio.
• Supports the rollout of internal policies (e.g., BYOD, AI use, security) by organizing intake materials, scheduling training sessions, and tracking outstanding action items.
• Provides logistical support and coordination for vendor and contract onboarding, assisting with planning, scheduling, and resource organization to ensure smooth execution.
• May manage a variety of special projects, some of which may have organizational impact, as requested.
• Assists in coordinating agendas and logistics for various senior leadership, organizational team or Director, and Board meetings.

Requirements

• 3+ years experience as an Executive Assistant.
• Preferred: 3+ years experience working with C-Suite executives.
• Preferred: Experience working with nonprofit organizations and/or in finance, HR, or operations functions.
• Excellent written and verbal communication, with strong interpersonal, and presentation skills.
• Ability to work independently, including managing multiple projects and deadlines, and proactively identifying and completing tasks.
• Ability to effectively collaborate on informal and formal projects with various departments within the organization, and with a positive disposition.
• Ability to think strategically and make recommendations that take into account competing needs and priorities.
• Detail oriented.
• Comfort using HRIS and financial systems.
• Paycom experience is a plus.
• Proficient with Microsoft Office (Word, Excel) and Google Suite (Sheets, Docs, Slides).
• Analytical thinking, problem-solving, organizational, and multitasking skills.

Qualifications

• Education: Bachelor's degree preferred.
• Experience: 3+ years experience as an Executive Assistant.
• Preferred: 3+ years experience working with C-Suite executives.
• Preferred: Experience working with nonprofit organizations and/or in finance, HR, or operations functions.

Skills and Abilities

• Excellent written and verbal communication, with strong interpersonal, and presentation skills.
• Ability to work independently, including managing multiple projects and deadlines, and proactively identifying and completing tasks.
• Ability to effectively collaborate on informal and formal projects with various departments within the organization, and with a positive disposition.
• Ability to think strategically and make recommendations that take into account competing needs and priorities.
• Detail oriented.
• Comfort using HRIS and financial systems.
• Paycom experience is a plus.
• Proficient with Microsoft Office (Word, Excel) and Google Suite (Sheets, Docs, Slides).
• Analytical thinking, problem-solving, organizational, and multitasking skills.

Benefits

Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive:

• Health Benefits & Insurance Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
• Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions)
• Pre-Tax Flexible Savings Account (FSA)
• Paid Accidental Death & Dismemberment (AD&D) Insurance
• Paid Short-Term & Long-Term Disability Insurance
• Paid Basic Life Insurance
• Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
• Total Pet Plan and Supplemental Wishbone Pet Insurance
• Employee Opportunity Program (EAP) - Health and Wellness
• Wellness Reimbursement Program
• Retirement 401k Retirement Plan (with 6% matching)
• Paid Time Off 15 Days Paid Time Off Per Year
• 20 Days Paid Time Off Per Year (after 3rd Anniversary)
• 25 Days Paid Time Off Per Year (after 6th Anniversary)
• 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
• Paid Bereavement Leave
• Paid Parental Leave for Moms and Dads (two weeks after first year)

Pay

The expected salary range for this full-time position is $65,000 - $75,000 annually, depending on experience and qualifications. In exceptional cases, compensation outside of this range may be considered based on the candidate’s skills, experience, and overall fit.