Executive Operations Manager

The Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community, representing more than 100 hospitals and health systems. CHA serves as a trusted resource on health issues, hospital data, and trends for its members, media, policymakers, and the public. Through CHA, Colorado’s hospitals collaborate to improve health and health care in the state.

About the role

The Executive Operations Manager serves as a trusted strategic and operational partner to the President & CEO, combining sophisticated executive operations support with Board governance coordination. This role is not a traditional executive assistant position; it anticipates needs, identifies emerging issues, and prepares decision-ready information. The successful candidate will exercise exceptional judgment, discretion, and initiative, with awareness of the association’s and CEO’s operating environment. The role requires regular (4 days/week initially) in-office presence to support the President & CEO, Board, executive meetings, and external relationships. It offers meaningful exposure to health care policy and administration through close work with hospital CEOs, board members, and senior stakeholders.

Responsibilities

• Strategic Executive Support
  • Serve as a trusted partner and extension of the President & CEO, anticipating needs, identifying priorities, and proactively addressing issues affecting executive effectiveness.
  • Strategically manage the President & CEO's calendar with minimal oversight, evaluating competing requests, aligning time with priorities, resolving conflicts, and ensuring preparation, travel, and decision-making time.
  • Assist in coordinating and preparing executive briefings, background materials, talking points, and correspondence for meetings, travel, speaking engagements, and external interactions.
  • Independently resolve routine executive and organizational matters while exercising sound judgment regarding issues requiring the President & CEO's attention.
• Executive Operations Coordination
  • Coordinate strategic initiatives on behalf of the President & CEO by clarifying expectations, monitoring progress, and ensuring timely follow-up.
  • Coordinate Executive Leadership Team meetings, retreats, and planning sessions, including materials, logistics, decision documentation, and action-item tracking.
  • Coordinate executive travel, conferences, and external meetings, including itineraries, reservations, briefing materials, and expense reporting.
  • Develop and maintain efficient Executive Office systems, workflows, files, templates, and tracking tools to improve effectiveness.
• Board Governance & Administration
  • Manage administrative and governance details for the Board of Trustees, Executive Committee, Nominating Committee, and other governing bodies.
  • Prepare and distribute Board books and committee materials; maintain governance calendars, official records, minutes, resolutions, action items, and required follow-up.
  • Support annual governance processes, including committee appointments, Board orientation, meeting calendars, evaluations, and other recurring requirements.
  • Maintain trusted relationships with Board members, hospital and health system executives, the American Hospital Association, policymakers, community partners, vendors, and other external stakeholders.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree or equivalent relevant experience.
• Minimum of 5 years of progressively responsible experience supporting a CEO, C-suite executive, or senior organizational leader in a complex professional environment.
• Intermediate to advanced proficiency in Microsoft Office Suite (Teams, Outlook, Word, Excel, PowerPoint).
• Demonstrated experience coordinating Board of Directors or governing body activities, including meeting materials, minutes, records, and follow-up.
• Demonstrated success managing complex executive priorities, calendars, travel, confidential matters, and competing deadlines.
• Strong written communication skills and experience preparing executive-level correspondence, presentations, and briefings.
• Health care, hospital, membership association, nonprofit, government, or public policy experience preferred.

Skills

• Exceptional judgment, discretion, and confidentiality.
• Strategic thinking and strong organizational awareness.
• Ability to anticipate needs and act proactively with limited direction.
• Executive presence, professionalism, and political acumen.
• Ability to influence, coordinate, and drive accountability without direct authority.
• Strong project management, prioritization, and follow-through.
• Excellent written, verbal, and interpersonal communication skills.
• Sound decision-making and analytical problem-solving ability.
• Relationship-centered communication and diplomacy with senior stakeholders.
• Adaptability, resilience, and composure in a fast-paced environment.
• Meticulous attention to detail.

Pay

Hiring salary range: $40–48/hour, eligible for full benefits.

Schedule

• Regular in-office presence (4 days/week initially).
• Occasional weekend, early morning, or evening work may be required.

Work Environment

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities. Working conditions are normal for a fast-paced office environment. Presentation of technical material in group settings may be required occasionally. Individuals may need to sit or stand as needed.

Material and equipment used include a CHA-provided laptop with Microsoft Office 365 applications, virtual meeting software and hardware, and standard office equipment (copy machine, printer, etc.).