Executive Lounge Server

Essential Functions and Duties

• Provides food and beverage service to guests, ensuring their needs are met promptly.
• Ensures the cleanliness and safety of the lounge area, including furniture and facilities.
• Sets up umbrellas, loungers, and sunbeds for guest comfort.
• Welcomes guests and provides them with towels, shade, and refreshments.
• Attends to guest requests and ensures a positive lounge experience.
• Organizes towels and maintains towel racks and boxes.
• Clears used towels, glasses, and trash throughout the day, maintaining cleanliness.
• Communicates with the Food and Beverage Department to ensure timely guest service.
• Maintains lounge chairs, towel bins, and equipment with regular cleaning.
• Enforces safety protocols and reports any incidents or damages to leadership.
• Maintains proper music genre and volume levels.

Required Experience, Education, and Skills

• One year of related experience or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and communicate clearly with guests and team members.
• Fluency in English.
• Ability to perform basic computer and POS system functions.
• Strong customer service skills with a focus on providing high-quality guest experiences.

Work Environment

• Primarily works outdoors, with exposure to varying weather conditions.
• May be exposed to and use cleaning chemicals throughout the shift.
• Stands and walks for more than two-thirds of the shift.
• Sits for less than one-third of the time.
• Lifts up to 25 lbs regularly.
• Pushes and pulls objects weighing up to 45 lbs.

Reasonable Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Benefits

• Comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Legal Compliance

An employer who violates this law shall be subject to criminal penalties and civil liability. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.