Lounge Server

JOB RESPONSIBILITIES

• Efficiently and accurately takes and delivers food and beverage orders in a timely and friendly manner.
• Handles cash and credit transactions accurately and efficiently.
• Provides appropriate change to guests.
• Proactively seeks guest opportunities and anticipates guest’s needs to create “magical moments”.
• Interacts with guests in a friendly manner while taking food and beverage orders, to include up-selling.
• Maintains assigned areas by keeping them clean and free of debris throughout the shift.
• Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale.
• Maintain knowledge and terminology of beer, wine, spirits, and non-alcoholic beverages.
• Be familiar with domestic and imported beers, different types of wine, brand name spirits and garnishments.
• Maintain solid knowledge of all food products.
• Delivering and presenting food and beverages to guests.
• Clearing, cleaning and resetting of tables.
• Knowledgeable about menu offerings and able to answer guests’ inquiries.
• Work with designated glassware, ingredients, and preparation of each drink.
• Maintain product inventory and supplies throughout shift.
• Ensure the service area is properly set up at the beginning of the shift and close the service area at the end of the shift in accordance with Company standards.
• Ensure receipt of accurate payments, balance cash drawer during shift, and maintain security and accuracy of bank.
• Consistently uses all beverage and bar equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards.
• Absolutely ensure proper food handling and product procedures are followed to include wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products as required.
• Assists with a variety of dining outlet functions to include bussing and cleaning of tables, delivering and presenting food and beverages to guests.

EDUCATION AND EXPERIENCE

• A high school diploma or its equivalent.
• Must be 20 + 1 day years of age or older.
• Must pass all required pre-screening and background checks.
• Must pass department certifications with 80% or better.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

The Mint Gaming Hall is an equal opportunity employer (EOE). All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristics protected by state or federal law.