Executive Lounge Attendant

About the Role

As an Executive Lounge Attendant, you will ensure the successful setup, service, and clean-up of the Executive Lounge while delivering exceptional hospitality to every guest.

Responsibilities

• Oversee the setup, service, and clean-up of the Executive Lounge.
• Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
• Professionally serve food and beverages both tableside and from buffets.
• Monitor tables and buffets to ensure they remain clean, stocked, and visually appealing.
• Anticipate guest needs and provide exemplary hospitality to exceed expectations, while always maintaining professionalism and friendliness.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Perform all cleaning, opening, closing, and other duties as assigned.

Requirements

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude and a team-player mindset.
• A talent for problem-solving and the ability to adapt to any situation.
• Ability to stand and walk for long periods of time and regularly lift at least 10 pounds.

Benefits

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth