Attendant - M Club Executive Lounge

About the role

This position is available at the Franklin Marriott Cool Springs, located at 700 Cool Springs Blvd., Franklin, TN 37067. For inquiries, call (615) 261-6100. Benefits include medical, dental, vision, life, short-term, supplemental insurance, 401-K, travel discounts, and incentive programs.

Essential Job Functions

- Set up the M Club to ensure fresh items are presented throughout the shift. - Assist guests with their food and beverage needs while in the M Club/concierge lounge. - Help with serving and attend to guest needs, answering questions and applying suggestive selling techniques when it’s appropriate. - Break down and restock the area, ensuring all parts are clean, polished, and stored. - Provide information to guests about: - Local areas (e.g. social, cultural, historical, and physical attractions), location, and hours of operation. - All hotel facilities (e.g. the hours of operation, location, daily and weekly events). - Local area's restaurants and events. - Perform side work. - This position requires working on Saturday and Sunday.

Fundamentals

A high school education or equivalent is helpful. One-year food service or related experience is also helpful. Effective verbal English communication is needed. This position requires full mobility, continuous movement, and constant, strenuous lifting up to 40 pounds.