Club Lounge Attendant

About the role

Join our At Your Service team as an AM and Weekend Guest Service Superstar! In this role, you will be the first point of contact for our guests reaching out by telephone. Your friendly voice and efficient service will help maintain the highest standards of service.

Responsibilities

• Make coffee, prepare and set up breakfast buffet according to Marriott and hotel standards.
• Communicate with manager to learn about in-house groups, Elite guests, and any special events or requests.
• Greet guests and respond to requests in a friendly and courteous manner.
• Maintain food and beverage buffet so it looks clean and appealing.
• Promptly remove dishes as guests depart.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• 1 year of guest service experience required.
• Previous food and beverage service experience is a plus.

Behaviors

• Team Player: Works well as a member of a group.
• Loyal: Shows firm and constant support to a cause.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks.
• Self-Starter: Inspired to perform without outside help.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life insurance.
• Short and long-term disability.
• Matching 401k.
• Free meals.
• Hotel discounts.