Club Lounge Attendant

Job Number: 26096782 | Full Time | Non-Management | On-site at 2600 Tiburon Dr, Naples, Florida, 34109

About the Role

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas throughout the shift while adhering to clean-as-you-go procedures.

Responsibilities

• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Maintain cleanliness of work areas throughout the day.
• Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards; speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team goals and listen and respond appropriately to concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Perform physical tasks including standing, sitting, or walking for extended periods; moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• High school diploma or G.E.D. equivalent.
• No prior related work experience required.
• No supervisory experience required.
• No specific license or certification required.

About the Company

At The Ritz-Carlton, team members create exceptional experiences that stay with guests long after their visit. The brand is known for rare and special luxury service, guided by the "Gold Standards," which include the Employee Promise, Credo, and Service Values. As part of Marriott International’s portfolio, The Ritz-Carlton fosters an environment where unique backgrounds and talents are valued, empowering team members to be creative, thoughtful, and compassionate. The role offers the opportunity to take pride in your work and collaborate with an amazing global team.