Executive Housekeeping Manager - Abe Martin Lodge

About The State Park Inns

The Indiana State Park Inns are one of the oldest state parks lodging systems in the country. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally! Located just outside Nashville, Indiana, Abe Martin Lodge is nestled in the picturesque hills of Indiana's largest state park, Brown County State Park. The lodge features 84 guest rooms, the Little Gem Restaurant, cabins, an indoor water park, and over 6,000 square feet of banquet/conference space.

Role Overview

A Housekeeping Manager is responsible for managing daily housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Role Responsibilities

• Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
• Ensure rooms are clean and available to guests in a timely manner.
• Schedule staff according to standards and forecasted occupancies.
• Conduct monthly linen inventory with an understanding of usage.
• Creation and documentation of deep cleaning schedules for all rooms, carpets, and public spaces.
• Maintain open communication between associates and management and monitors associate relations.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling, evaluations, and delivering recognition and reward.
• Oversee and conduct room inspections.
• Recruit, interview, and train team members.

Role Requirements

• Ability to work well under pressure and meet deadlines.
• Ability to enforce standards for cleanliness as they apply to all aspects of rooms/suites.
• Ability to physically move large objects such as carts, large bags of linen, and mattresses.
• Excellent organization skills, manages time well, correctly prioritizes and is flexible.
• Able to work weekends and holidays.
• Degree in Hotel Management or equivalent experience.
• 2+ years prior housekeeping management experience.
• Proficient in Windows operating systems.

Pay

The salary for this position traditionally starts at $17.00/hr but may be commensurate with education and work experience.

Schedule

This role should expect to work afternoons, evenings, weekends, and holidays. Individuals may be required to wear an Indiana State Park Inns-provided uniform.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers, up to 15 hours of paid community service leave, combined 180 hours of paid vacation, personal, and sick leave time off, and 9 paid holidays/special event days
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access