Executive Housekeeper

About the role

The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ensure they are ready for guests according to the hotel's policies and procedures.

Responsibilities

• Supervise housekeeping and laundry staff
• Assign daily boards to housekeeping team members
• Maintain room quality based on hotel objectives
• Monitor and maintain a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
• Compile and report accurate status of guest rooms to front office
• Oversee all housekeeping duties
• Maintain productivity and labor cost goals
• Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies
• Conduct inventories of linen, supplies, and equipment
• Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
• Ensure satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team on necessary improvements
• Other duties as assigned

Qualifications

• High School diploma or GED required
• Minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
• Minimum of 2 years of supervisory experience
• Excellent written and verbal communication skills
• Must be flexible with working nights, weekends, and holidays

Benefits

• Health, dental, and vision insurance (full-time employees)
• Paid Time Off (full-time and part-time employees)
• 401K plan with company match (full-time and part-time employees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)