Executive Housekeeper

About the role

Imagine guiding the entire Housekeeping Department, from rooms to public spaces, ensuring every corner of the property reflects the highest standards of cleanliness and comfort. As Executive Housekeeper, you'll inspire your team to deliver exceptional service, creating a warm and welcoming atmosphere for every guest.

Responsibilities

• Lead and supervise all housekeeping and laundry personnel to ensure guest rooms, public areas, and back-of-house spaces are impeccably maintained.
• Conduct daily inspections of rooms and public areas to meet hotel and brand standards.
• Manage inventory of housekeeping supplies, ensuring proper levels are maintained.
• Handle purchase orders, invoices, and checkbook accounting to ensure compliance with hotel policies and budget.
• Manage department schedules, payroll, and inventories in line with business forecasts to meet hotel productivity and budget requirements.
• Participate in recruitment, hiring, training, development, and performance management of housekeeping staff.
• Maintain cleanliness and safety protocols, including sanitization and proper handling of chemicals and soiled linens.
• Address guest requests, concerns, and complaints with attentiveness and efficiency.
• Ensure compliance with all hotel policies, safety protocols, and house rules.
• Collaborate with other departments and participate in hotel meetings as needed.

Requirements

• 3+ years of progressive Housekeeping experience in a hotel or similar setting.
• Leadership experience required.

Qualifications

• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.

Skills

• Exceptional leadership and supervisory skills.
• Strong attention to detail and organizational abilities.
• Effective communication and problem-solving skills.
• Ability to work independently and as part of a team.

Pay

Salary: $70,000 - $80,000 / year

Schedule

Flexible schedule to accommodate the needs of the hotel and team members.