Executive Housekeeper

About the role

Lead and manage all Housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction.

Oversee Laundry, Linen, Floral & Decoration, and Butler Service operations while maintaining brand and service standards.

Manage departmental budgets, operating costs, inventories, and analyze financial performance to achieve business objectives.

Develop, implement, and maintain departmental Standard Operating Procedures (SOPs) and ensure compliance with audit requirements.

Conduct regular quality inspections and coordinate with Engineering to maintain the property to the highest standards.

Recruit, train, develop, schedule, and evaluate team members, fostering a high-performing and professional workforce.

Ensure effective departmental communication through daily briefings and regular team meetings.

Oversee payroll, staffing schedules, contractor performance, and overall departmental administration.

Promote a safe, sustainable, and compliant work environment by adhering to Accor standards, health and safety procedures, quality systems, and environmental initiatives.

Support the achievement of the hotel's operational and strategic goals while performing additional duties assigned by Management.

Responsibilities

• Lead and manage all Housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction.
• Oversee Laundry, Linen, Floral & Decoration, and Butler Service operations while maintaining brand and service standards.
• Manage departmental budgets, operating costs, inventories, and analyze financial performance to achieve business objectives.
• Develop, implement, and maintain departmental Standard Operating Procedures (SOPs) and ensure compliance with audit requirements.
• Conduct regular quality inspections and coordinate with Engineering to maintain the property to the highest standards.
• Recruit, train, develop, schedule, and evaluate team members, fostering a high-performing and professional workforce.
• Ensure effective departmental communication through daily briefings and regular team meetings.
• Oversee payroll, staffing schedules, contractor performance, and overall departmental administration.
• Promote a safe, sustainable, and compliant work environment by adhering to Accor standards, health and safety procedures, quality systems, and environmental initiatives.
• Support the achievement of the hotel's operational and strategic goals while performing additional duties assigned by Management.

Requirements

• Bachelorâs Degree/ College Diploma
• Additional certification(s) from a reputable Hospitality Management school will be an advantage
• Minimum 6 years of Housekeeping experience with 3 years at a management level
• Excellent reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good working knowledge of MS Excel, Word, & PowerPoint
• High degree of professionalism with sound human resources management and business acumen capabilities

Qualifications

• Lead and manage all Housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction.
• Oversee Laundry, Linen, Floral & Decoration, and Butler Service operations while maintaining brand and service standards.
• Manage departmental budgets, operating costs, inventories, and analyze financial performance to achieve business objectives.
• Develop, implement, and maintain departmental Standard Operating Procedures (SOPs) and ensure compliance with audit requirements.
• Conduct regular quality inspections and coordinate with Engineering to maintain the property to the highest standards.
• Recruit, train, develop, schedule, and evaluate team members, fostering a high-performing and professional workforce.
• Ensure effective departmental communication through daily briefings and regular team meetings.
• Oversee payroll, staffing schedules, contractor performance, and overall departmental administration.
• Promote a safe, sustainable, and compliant work environment by adhering to Accor standards, health and safety procedures, quality systems, and environmental initiatives.
• Support the achievement of the hotel's operational and strategic goals while performing additional duties assigned by Management.

Skills

• Excellent reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good working knowledge of MS Excel, Word, & PowerPoint
• High degree of professionalism with sound human resources management and business acumen capabilities

Benefits

• Employee benefit card offering discounted rates in Accor Hotels Worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

Pay

TBD

Schedule

Full-Time