Executive Housekeeper

Essential Duties And Responsibilities

• Approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Prepare and assign work assignments for the housekeeping department and distribute them accordingly.
• Inspect work for conformance to the standards of cleanliness.
• Ensure all housekeeping calls, requests, and complaints are completed or corrected in a timely manner.
• Approve all supply requests and maintain par stock of linens, guest supplies, cleaning supplies, and uniforms.
• Handle items for “Lost and Found” according to company standards.
• Daily inspections of room attendants’ carts, linen closets, stairways, landings, public areas, and all guest rooms as per company standards.
• Coincordinate the preventive maintenance schedule of rooms and public areas with maintenance department.
• Prepare annual housekeeping budget.
• Prepare housekeeping related reports for management accordingly.
• Show initiative in job performance by anticipating the needs of guests and team members.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 3 years of housekeeping experience in the hospitality industry preferred.
• Able to interpret a variety of instructions provided in written, oral, or scheduled form.
• Able to read, write, and speak effectively in English in order to communicate with guests and team members.
• Able to perform basic mathematical calculations.
• Have strong leadership abilities and organizational skills.
• Must be able to multi-task.
• Must be a team player.
• Able to work independently with minimal supervision in a high degree of autonomy.