Executive Housekeeper

Essential Duties And Responsibilities

• Approach all interactions with guests and employees in a friendly and service-oriented manner.
• Promote a positive and caring work environment by addressing and resolving conflicts calmly and poise.
• Prepare and assign work assignments for the housekeeping department.
• Inspect work for conformance to cleanliness standards.
• Ensure prompt resolution of housekeeping calls, requests, and complaints.
• Order and maintain optimal levels of supplies and monitor the department's budget.
• Handle items for "Lost and Found" according to company standards.
• Conduct daily inspections of room attendants' carts, linen closets, stairways, landings, public areas, and guest rooms.
• Coordinate the preventive maintenance schedule of rooms and public areas with the maintenance department.
• Prepare annual housekeeping budget and housekeeping-related reports for management.
• Show initiative in job performance by anticipating guest and team member needs.

Qualifications

• High school diploma or equivalent.
• Minimum 3 years of housekeeping experience in the hospitality industry preferred.
• Ability to interpret instructions in various forms.
• Effective communication skills in English.
• Basic mathematical skills.
• Strong leadership and organizational abilities.
• Ability to multitask and work independently with minimal supervision.