Executive Housekeeper

About the role

Effectively manage the daily operations of housekeeping services in the hotel to promote and maintain the utmost integrity and the highest caliber guest service for all guests and team members. Direct Housekeeping Supervisors and team members to ensure a high standard of cleanliness in all public areas and hotel guest rooms. Ensure offices, guest rooms, and other specified areas are kept in a clean and orderly condition.

Responsibilities

• Tour facility checking all public areas, evaluating the performance of the housekeeping team members.
• Inspect facilities and recommend repairs and upgrades when needed.
• Counsel team members in a positive, constructive manner as necessary.
• Schedule the workforce to ensure all areas and shifts are adequately covered.
• Initiate and direct heavy cleaning to maintain the highest level of productivity and meet completion schedules.
• Cross-train the entire team for all shift-related duties and responsibilities.
• Develop and maintain a safety program for all housekeeping team members, including training in OSHA standards, regulations, and documentation.
• Order supplies, ensuring all par levels are maintained for the housekeeping team.
• Conduct meetings with Housekeeping Supervisors to discuss job functions, teamwork, team development, concerns, and questions.
• Hire line team members for all positions, develop, evaluate, and recommend candidates for promotions.
• Complete team member evaluations as set forth in established Company policy.
• Perform other job-related duties as assigned.

Requirements

• Ability to communicate clearly and effectively both orally and in writing.
• Ability to logically and independently plan, organize, and complete work; initiative; well-developed interpersonal skills.
• Ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints.
• Excellent analytical, problem-solving, critical thinking, and decision-making skills.
• Ability to conduct analyses and generate reports to reflect findings; direct a workforce, provide support to staff, and delegate job duties.
• Ability to express ideas or make recommendations concerning job-related issues.
• Ability to learn specific job duties and complete work assignments.
• Maintain knowledge of basic concepts and techniques.
• Ability to perform basic math calculations.

Benefits

Base salary is one component of our competitive Total Rewards package, which includes:

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus (varies by position).
• Paid time off earned according to local policy, increasing with length of employment.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.