Executive Housekeeper

Essential Functions

• Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Create and post weekly schedule for Housekeeping and Laundry Team Members
• Clean/prepare rooms in situations where occupancy increases or team member call outs (as needed)
• Works closely with the Front Office team to ensure guest room satisfaction
• Oversees Laundry operations
• Works with maintenance team to maintain operational upkeep of Laundry Equipment
• Ensures Housekeeping and Laundry supply inventory are ordered and properly stored
• Properly reports and logs and complete required documents for all Lost and Found items
• Makes sure that all storage areas all locked & that all housekeepers’ sheets & executive housekeeper sheet are turned in to the front desk before leaving
• Maintains cleanliness and upkeep of Public areas of hotel
• Safeguards all Housekeeping and Laundry supplies and equipment
• Maintains cleanliness and upkeep of Housekeeping and Laundry supply areas

Qualifications

• Must have prior experience in Supervisor or Manager role
• Previous experience in a hotel preferred
• Must have excellent communication and organizational skills
• Must have basic mathematical skills
• Ability to plan and organize the activities of others
• Ability to get ideas accepted and to guide a group or individual to accomplish a task
• Ability to modify leadership style and management approach to reach goal
• Ability to express ideas clearly both in written and oral communications
• Ability to effectively handle conflict in a team environment

Physical Demands

• While performing the duties of this job, the employee will be required to stand and walk for long periods of time; use arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl
• The employee may be required to climb or balance, talk and hear and will be required at times push a cart weighing up to 60 pounds
• Must be capable of effectively using close vision, distance vision, and color vision
• Work environment is often high stress and mentally demanding