Executive Director - Urology Services - Full Time
Elliot Health System · New Hampshire, United States · 2 mo ago
Business DevelopmentFull-time
Leads Elliot Health Systems (EHS) Urology service line across multiple sites, responsible for the development and implementation of system-level strategic plans, policies, and procedures. Provides overall administrative direction and coordination for Urology, Urogynecology, and Urologic Oncology Services across multiple practice sites. Collaborates with system leadership to accomplish strategic objectives and is accountable for operational leadership, financial management, clinical oversight, business development, care coordination, and standardization for the service line.
Responsibilities
- Strategic & Business Planning
- Lead the development and implementation of a comprehensive strategic roadmap aligning with EHS priorities to advance system-wide integration and excellence in care delivery.
- Position EHS for success in non-traditional markets and provide direction on regional trends across urology services settings.
- Participate in system-wide strategic development and deployment of long-term and annual goals.
- Maintain an in-depth understanding of the value chain and episodes of care to drive operational and financial decisions.
- Identify market trends, growth opportunities, and emerging technologies to guide service line evolution and differentiation.
- Explore strategic partnerships, affiliations, and service export opportunities to expand reach and community impact.
- Ensure services are clinically and financially sound and responsive to the changing healthcare environment.
- Foster new business and pursue new program directions based on changing trends.
- Guide the development, expansion, and integration of new and existing programs.
- Ensure Elliot’s mission, vision, and 5Cs (Comprehensive, Confident, Coordinated, Convenient, and Cost-Conscious) are deployed throughout the service line.
- Implement digital health tools and innovations to enhance care delivery, patient engagement, and access.
- Direct Operational Leadership
- Provide administrative oversight of all Urology departments and programs, including staffing, performance, throughput, and care delivery optimization.
- Manage relationships and contracts for urology services with outside organizations.
- Lead daily operations ensuring patient access, clinical workflow, provider productivity, and efficient use of resources.
- Ensure programs reflect the full continuum of care and support optimal outcomes at every stage.
- Partner with EHS key stakeholders to drive standardized operations consistent with EHS policies and strategic goals.
- Demonstrate constancy of purpose in embedding and sustaining the Elliot Management System.
- Promote a culture of continuous improvement and operational transparency through Lean management tools.
- Responsible for selecting and maintaining qualified personnel, identifying needs, recommending employee actions, and communicating progress.
- Develop succession planning and leadership development strategies for key clinical and operational roles.
- Financial Responsibility and Resource Planning
- Develop and manage operational and capital budgets ensuring fiscal discipline and value-based decision-making.
- Oversee resource allocation, facilities planning, and capital investment planning to support sustainable service growth.
- Work with Revenue Cycle leadership to optimize billing and advance new revenue streams.
- Leverage clinical decision support and analytic tools to help leaders understand cost of care, contribution margins, and performance by DRG or episode.
- Collaborate with finance and analytics teams to ensure clinical decisions are informed by data.
- Ensure optimal care coordination, risk capture, and care model innovation to improve quality and reduce avoidable utilization and cost.
- Clinical and Quality Oversight
- Ensure consistent delivery of high-quality services and programs responsive to patient, community, and provider needs, meeting all regulatory requirements.
- Partner with clinical leaders to ensure delivery of high-quality, evidence-based, patient- and family-centered care.
- Advance continuous improvement, quality, and safety initiatives, and consistency in clinical standards across the continuum.
- Ensure programs and services are fully integrated into the Elliot Quality Management System, aligned with Just Culture and Whole System Quality principles.
- Drive initiatives to improve patient and family experiences.
- Align services with population health goals and community health needs.
- Participate in local, state, regional, and national quality improvement coalitions and networks.
- Governance and Collaboration
- Foster a culture of collaboration, accountability, and respect within multidisciplinary teams.
- Partner with senior leaders, physician leadership, nursing leadership, and governance bodies to advance shared priorities.
- Collaborate with medical staff and administration regarding service expansion, new medical interventions, programs, and physician recruitment.
- Engage providers in program design and continuous improvement.
- Collaborate with Human Resources and other partners to develop workforce strategies, including pipeline development, recruitment, retention, and well-being initiatives.
- Serve as a key liaison to external partners and vendors.
- Identify opportunities to secure grants and integrate academic partnerships that enhance care innovation and reputation.
- Maintain excellent communication with all partners.
Qualifications
- Education: Master’s Degree or Doctorate in Nursing, Healthcare Administration, Business, Public Health, or related healthcare field. Previous administrative responsibilities.
- Clinical Background: Strongly preferred.
- Licensure/Certification: Clinical licensure preferred; Project management or Lean/Six Sigma certification is advantageous. Certified Professional in clinical area or leadership preferred.
- Experience:
- Five (5) to seven (7) years of experience in clinical areas.
- Five (5) to seven (7) years of experience in leadership.
- Experience collaborating with multidisciplinary teams to drive quality improvement initiatives.
- Background in managing budgets, resources, and operational expenses.
- Proven experience leading complex care delivery programs.
- In-depth understanding of healthcare quality standards, regulatory requirements, and accreditation processes.
- Knowledge of evidence-based practice guidelines and clinical quality metrics in related fields.
Skills
- Strong collaborative leadership and project management skills.
- Experience with Microsoft products including Excel, Word, Visio, Teams, and PowerPoint.
- Excellent verbal and written communication with ability to synthesize and present with ease.
- Proficiency in data analysis and interpretation to inform decision-making.
- Proficiency with quality management systems and tools, including ISO documentation and QMS software (e.g., EzTrack).
Benefits
- Health, dental, prescription, and vision coverage for full-time and part-time employees.
- Short-term, long-term disability, life, and pet insurance.
- Tuition reimbursement.
- Eligible for sign-on bonus and annual leadership bonus.
- 403(b) Retirement savings plans.
- Continuous earned time accrual.
Schedule
Monday-Friday, days.