Executive Director, Strategic Alliance Lead (Biopharma) US- Northeast Region

Summary

Provides strategic direction across all therapeutic areas and other divisions and business units across PPD to ensure compliance and consistent delivery of the strategic partnership model (operations, quality and financial standards).

Essential Functions and Other Job Information

• Communicates partnership expectations, applicable corporate goals, key client specific-updates, Master Service Agreement(s) (MSAs) terms and client-specific rules of engagement as it relates to overall program, project or service-level delivery.
• Creates, compiles and manages operational, quality and financial standards by utilizing systems, tools and reports to identify trends in risks and/or issues (i.e., key performance indicators, key quality indicators, key relationship indicators, etc.) that present opportunities to leverage risk mitigation or PPD solutions across the portfolio and/or a single study/contract.
• Ensures timely and thorough follow-up to actions identified at Partnership Level, such as but not limited to, PPD Quality Risk Management process (summarized at EQR), client or joint client/PPD Quality Counsels, governance meetings, etc.
• Partners with cross functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately.
• Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups.
• Serves as a customer's operations point of contact, and escalation support person for operational issues/discussions.
• Serves as the facilitator and/or lead for customer’s Executive, Operational and/or Cross functional governance engagements.

Education and Experience

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years)
• 8+ years of management responsibility
• Advanced leadership skills

Knowledge, Skills and Abilities

• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing
• Ability to influence internal and external stakeholders to fulfil partnership goals
• Ability to manage and create metrics, reports to ensure portfolio management, inclusive of operations, quality and financial
• Strong financial acumen
• Excellent judgment and decision-making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situations
• Capable of building a strong network of influential people
• Proficient knowledge of project management principles and application
• Proficient knowledge of budgeting, forecasting and resource management
• Understanding of regulatory guidelines and directives
• Proficient marketing and negotiation skills
• Effective in working across geographies and cultures
• Computer Skills

Working Conditions and Environment

• Work is performed in an office environment with exposure to electrical office equipment
• Occasional drives to site locations, frequent travels both domestic and international 20-50%
• Frequent stationary for 6-8 hours per day
• Moderate mobility required
• Occasional crouching, stooping, bending and twisting of upper body and neck
• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf
• Ability to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
• Frequent interactions with others, relates sensitive information to diverse groups both internally & externally
• Ability to apply abstract principles to solve complex conceptual issues
• Requires multiple periods of intense concentration
• Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
• Ability to perform under stress
• Ability to multi-task

Compensation And Benefits

• The salary pay range estimated for this position Sr Director, Key Accounts based in North Carolina is $186,700.00–$248,900.00.
• This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
• We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retail and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards