Executive Director, Strategic Alliance Lead (Biopharma) US- Northeast Region

Communiqué

Provides strategic direction across all therapeutic areas and other divisions and business units across PPD to ensure compliance and consistent delivery of the strategic partnership model (operations, quality and financial standards).

Collaboration and Influence

• Collaborates and influences functional leads and other key internal stakeholders on operational and strategic priorities to promote collaboration and creativity to achieve the partnership goals.
• Makes decisions that align with the strategic partnership model and ensures alignment with corporate goals.

Risk Management and Client Satisfaction

• Maintains oversight of internal operations to minimize potential for risk and maximize client satisfaction.
• Monitors and influences internal operations to minimize potential for risk and maximize client satisfaction.

Financial and Operational Goals

• Achieves overall partnership financial and operational goals as assigned.
• Works with Business Development to secure new business through the delivery of client presentations and proposal development.

Process Improvement and Development

• Collaborates with leadership in all functional areas to develop and improve partnership processes.
• Works with other assigned Development Operations Leads on the PPD Strategic Partnerships.
• Evaluates, co-develops, and implements client-specific partnership business processes, inclusive of partnership change management.

Customer Engagement and Support

• Communicates partnership expectations, applicable corporate goals, key client specific updates, Master Service Agreement(s) (MSAs) terms, and client-specific rules of engagement as it relates to overall program, project, or service-level delivery.
• Works with Business Development team to enable business expansion of the portfolio (e.g. bid defenses and capability meetings).
• Serves as a customer's operations point of contact, and escalation support person for operational issues/discussions.
• Communicates with sponsors regularly to identify potential problem areas and acts quickly to remove the risk/resolve the issue.
• Serves as the facilitator and/or lead for customer’s Executive, Operational, and/or Cross-functional governance engagements.

Education and Experience

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years)
8+ years of management responsibility
Advanced leadership skills

Knowledge, Skills and Abilities

• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing
• Ability to influence internal and external stakeholders to fulfill partnership goals
• Ability to manage and create metrics, reports to ensure portfolio management, inclusive of operations, quality and financial
• Strong financial acumen
• Excellent judgment and decision-making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situations
• Capable of building a strong network of influential people
• Proficient knowledge of project management principles and application
• Proficient knowledge of budgeting, forecasting and resource management
• Understanding of regulatory guidelines and directives
• Proficient marketing and negotiation skills
• Effective in working across geographies and cultures
• Computer Skills: Management Role: Executive Director role with significantly larger management scope (e.g. global or regional responsibilities or multiple departments) OR mastery of director skills and responsibilities as demonstrated by consistent, multi-year successful performance. Directs through subordinate management. In some instances, may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions

Working Conditions and Environment

• Work is performed in an office environment with exposure to electrical office equipment
• Occasional drives to site locations, frequent travels both domestic and international 20-50%
• Frequent stationary for 6-8 hours per day
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists
• Moderate mobility required
• Occasional crouching, stooping, bending and twisting of upper body and neck
• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf
• Ability to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
• Frequent interactions with others, relates sensitive information to diverse groups both internally & externally
• Ability to apply abstract principles to solve complex conceptual issues
• Requires multiple periods of intense concentration
• Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
• Ability to perform under stress
• Ability to multi-task

Compensation and Benefits

The salary pay range estimated for this position Sr Director, Key Accounts based in North Carolina is $186,700.00–$248,900.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards