Executive Director ~ Senior Living Community ~ Arvada

Make a difference by providing great care and love for our treasured residents at MorningStar Senior Living. We prioritize culture to elevate and celebrate the lives of our resident-heroes while fostering personal growth through servant-leadership.

About the Role

The Executive Director leads through vision and values, overseeing all day-to-day operations of the community. This includes team member relations, resident and family services, resident well-being, vibrant activities, quality assurance, financial management, regulatory compliance, and overall community operations.

Responsibilities

• Run the operations of the business as if it were your own, demonstrating high business acumen and understanding of all department operations.
• Recruit, train, and hire department managers to supervise daily operations, including hiring, disciplining, terminating, scheduling, and evaluating team members.
• Maintain approachability, fairness, and clear communication while showing confidence and enthusiasm.
• Remain composed during stressful and emergent situations.
• Support department heads to ensure efficient operations aligned with MorningStar standards.
• Act as a good steward, driving results, rallying the team, and promoting disciplined analysis of projects and problems.
• Embody a Serving Leader mindset, prioritizing the needs of others and fostering team development.
• Lead the sales culture in collaboration with the Sales and Marketing Director.
• Prepare and submit required reports for the company.
• Represent the community with federal, state, local government, and private agencies.
• Observe activities in each department and on each shift to ensure compliance with MorningStar standards.
• Manage by "walking around," engaging with team members face-to-face to assess operations and listen to concerns.
• Walk and observe the community daily, ensuring the physical plant is always "ready for company."
• Maintain a daily presence in Reflections during meal times to ensure team engagement and quality dining experiences.
• Spend time in the dining room daily to ensure resident and family satisfaction and support the team during meals.
• Ensure compliance with company policies on resident care, human resources, financial control, public relations, and maintenance.
• Collaborate with corporate and regional teams to update policies and share best practices.
• Accompany surveyors and consultants during community inspections and annual health and life safety surveys.
• Review deficiencies and submit plans of correction to appropriate government agencies.
• Evaluate team member performance with department heads and support the annual review process.
• Maintain confidentiality and dignity while providing resident information to authorized agencies or individuals.
• Maintain personal and daily contact with residents and families.
• Ensure adequate supplies and equipment are available, properly stored, and in working order.
• Actively participate in committees and ensure meeting minutes and reports are maintained.
• Oversee the community volunteer program and outreach initiatives.
• Ensure department managers utilize expense management systems, including monthly spend downs.
• Facilitate necessary meetings, including daily stand-ups, weekly department head meetings, safety meetings, and monthly inter-departmental meetings.

Requirements

• Demonstration of MorningStar’s Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• 3+ years of Executive Director or related experience in a senior living environment.
• Demonstrated competence in:
  • Financial expense and budget management
  • Human Resources: staffing, team development, and employment policies
  • Building maintenance and presentation
  • Facilitating a sales culture
  • Leading compliance with clinical requirements and best practices
  • Culinary excellence
  • Resident and family dialogue, activities, and relationship management
• Leadership: Ability and willingness to act as a Serving Leader, prioritizing the needs of others and fostering team development.
• Passion for working with seniors and a vibrant team.

Qualifications

• Education: A college degree is preferred but not required if work experience fulfills job requirements.
• Continuing Education: Applicable state-required continuing education.
• Licensure: Maintain applicable state-required license and/or certification.
• Demonstrated subject matter expertise in dementia care, senior care, safety, and leading in a senior living community.
• Technology: Proficiency in computer skills, Microsoft Office, and ability to learn new applications.
• Time Management: Ability to handle multiple priorities effectively while demonstrating interpersonal and political savviness.
• Flexibility to work weekends, evenings, and flexible hours, including being on call 24/7.

Benefits

• Health Insurance: Medical, dental, and vision insurance.
• Other Insurance: Life, disability, accident, and critical illness insurance.
• 401k plan with matching.
• HSA options.
• Employee assistance programs.
• Paid sick leave, vacation, and birthday.
• Career development programs and opportunities for advancement.
• Charitable and philanthropic opportunities.
• Tuition reimbursement.
• Free shift meal.

Pay

Pay Range: $150,000.00 - $160,000.00

Schedule

Full-time, Monday - Friday, with hours as needed.