Executive Director - Senior Living
HumanGood · Los Altos, CA · 2 wk ago
On-siteAdministrative$190/hrFull-time
About the role
The Terraces at Los Altos (TLA) is a vibrant Life Plan Community known for its beautiful campus, engaged and accomplished residents, and culture of connection, well-being, and lifelong purpose. We are seeking an Executive Director (ED) to lead TLA, overseeing daily operations, setting the tone for resident and team member experiences, and ensuring we deliver the highest level of service while meeting financial and operational goals.
Responsibilities
- Leads planning process to develop goals for quality care, team member retention and financial performance;
- Manages the day-to-day operations of the community;
- Prepares annual budgets for approval by Senior Regional Management;
- Represents community at community meetings and promotes programs through various news media;
- Makes sure performance for achievement of goals and for improvement, and takes corrective action when necessary;
- Works as Compliance Liaison and ensures that Compliance Program and Corporate Compliance Agreement (CCA) requirements are met in the facility.
Requirements
- Balances big-picture vision with day-to-day execution;
- Thrives in a mission-driven environment;
- Has at least 5 years of senior-level experience in senior living administration or related field;
- Currently holds a NHA Certification (required for the Skilled Nursing department);
- Has a current RCFE Certification—able to act as licensed Administrator for Residential Living, Assisted Living, and Memory Care;
- Has a bachelor’s degree in a related field (business, social work, gerontology, public administration, etc.) with a master’s degree being strongly desirable.
Qualifications
- Compassionate and mission-driven leader;
- Strong operational expertise;
- Passion for service;
- Balance between big-picture vision and day-to-day execution;
- Enjoy building connections with people;
- Quality recruiting, hiring, development and retention practices consistent with company procedures and standards;
- Delegates and oversees results of delegated work to staff;
- Writes performance appraisals;
- Administers pay, rewards and recognition within company guidelines;
- Analyzes problems that arise in the areas under supervision and implements solutions;
- Communicates effectively in all written and verbal forms of communication;
- Creates an environment for staff that honors, respects and values their opinions and suggestions;
- Demonstrates fair treatment and ethical business practices;
- Supports staff development and rewards achievement.
Skills
- Operational expertise;
- Passion for service;
- Quality recruiting, hiring, development and retention practices;
- Delegation and oversight of results;
- Writing performance appraisals;
- Administrating pay, rewards and recognition;
- Problem-solving;
- Effective communication;
- Creating an environment that honors, respects and values staff opinions;
- Fair treatment and ethical business practices;
- Supporting staff development and achievement.
Benefits
At HumanGood, we offer a comprehensive range of benefits and perks to support you, including:
- Health, Dental and Vision Plans;
- 20 days of paid time off (increases with years of service), plus 7 company holidays;
- 401(k) with up to 4% employer match and no waiting on funds to vest;
- HSA option with employer contribution;
- Tuition Reimbursement and continuing education programs;
- $25/line unlimited cell phone plan (plus taxes and fees);
- Cell Phone Stipend;
- 5-star employer-paid employee assistance program.
Pay
$190-225K base salary + significant performance-based bonus
Schedule
N/A