Executive Director (RN) Hospice

About the role

The Hospice Executive Director oversees all Florida hospice operations, ensuring efficient workflow and high-quality service. Key responsibilities include:

• Monitoring schedules to maximize operating revenue and improve patient satisfaction
• Encouraging teamwork and cooperation among staff
• Managing daily productivity and operations
• Overseeing staff performance, providing guidance, support, and conflict resolution
• Collaborating with other departments to ensure seamless patient care and service delivery
• Analyzing operational data to identify areas for improvement and implementing corrective actions
• Building relationships with community partners
• Supporting staff development
• Driving performance metrics
• Participating in strategic planning to expand and enhance hospice services

Responsibilities

The Hospice Executive Director is responsible for:

• Providing age-appropriate education and patient care
• Ensuring compliance with regulatory and safety standards
• Developing and implementing strategies to enhance patient satisfaction and operational efficiency
• Working in a diverse, matrix-management environment to achieve organizational goals
• Using computer software, particularly Microsoft Office, and various applicable software platforms
• Maintaining confidentiality of patients, physicians, and department information
• Working well with others using tact and diplomacy
• Organizing, delegating, and establishing meaningful goals
• Developing leadership competencies in others

Requirements

The ideal candidate should have:

• Bachelor's degree in business, healthcare administration, or related field
• Master's degree preferred
• 5+ years of healthcare management experience, at least 2 in hospice
• 7+ years of healthcare experience
• Financial management experience preferred
• Formal process improvement training preferred
• Program administration or development experience preferred
• Project management experience preferred
• Basic Life Support - CPR Cert (BLS) required
• Driver's License (DL) and Auto Insurance (AL) required
• Current Registered Nurse (RN) license required
• Basic Life Support - CPR Cert (BLS) preferred
• Certified Hospice and Palliative Nurse (CHPN) preferred

Skills

The successful candidate should possess:

• Broad knowledge of Hospice care models and operational models
• Knowledge and experience in regulatory and compliance requirements for Hospice care
• Skilled in providing age-appropriate education and patient care
• Knowledge of healthcare and current/future healthcare trends
• Conflict management and decisiveness skills
• Team-centered leadership skills
• Listening and negotiation skills
• Political astuteness
• Flexible thinking
• Presentation skills
• Results-oriented and strategic vision
• Budget and finance understanding
• Excellent personal, reasoning, and effective oral and written communication skills
• Physician relationships
• Strong communication, collaboration, and conflict resolution skills
• Maintains confidentiality of patients, physicians, and department information
• Aptitude for critical thinking, decision making, and managing competing priorities
• Leadership skills providing the ability to interact appropriately with all other departments
• Skilled in self-direction and organization
• Effective decision-making skills with minimal supervision
• Ability to work in a diverse, matrix-management environment
• Refined presentation competencies and executive level communication capability
• Proficient in use of computer software, particularly Microsoft Office (Outlook, Word, Excel, Power Point)
• Excellent interpersonal and facilitation skills
• Ability to work well with others using tact and diplomacy
• Ability to multi-task and work independently
• Comfortable handling ambiguous situations
• Ability to organize, delegate, and establish meaningful goals
• Ability to develop leadership competencies in others

Benefits and Perks

Benefits start Day One:

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403-B Retirement Plan
• 4 Weeks Paid Parental Leave
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits