Executive Director, Performance and Operations Enablement

Position Summary

The Executive Director, Performance and Operations Enablement serves as a key strategic partner to the Chief Talent & Inclusion Officer and T&I Leadership Team, with accountability for setting T&I strategy, integrating execution across sub-functions, and ensuring enterprise-level operating rigor.

Key Responsibilities

• Strategic Leadership & Integrated Execution - Set and steward the T&I strategy and Key Priorities narrative, ensuring alignment to enterprise People and business priorities. Act as the single integrator across all T&I sub-functions, deliberately removing seams and preventing duplication, misalignment, and handoff gaps across Talent, Learning, Inclusion & Culture, Org Effectiveness, and People Science. Translate strategy into coordinated roadmaps, sequencing, and execution, rather than parallel or siloed delivery. Pressure-test priorities, tradeoffs, and resourcing decisions with the T&I Leadership Team to drive focus and clarity. Represent an enterprise view of T&I in executive, SteerCo, and People Org forums.

• Executive Narrative & Leadership Readiness - Serve as the single-threaded owner of executive-level T&I materials (e.g., SteerCo, Org Health, LT forums). Ensure leaders consistently articulate what T&I is focused on, why it matters, and how work connects across the talent lifecycle. Prepare senior leaders with clear positions, risks, and asks ahead of decision forums. Lead, coach, and develop a Strategy & Operations team, setting expectations tied to integration—not silo support. Build team capability in systems thinking, portfolio management, governance discipline, and executive storytelling. Foster a culture of accountability, clarity, and continuous improvement.

• T&I Acceleration & COE Integration Lead - Drive integration across operating model, partnership engagement, process standardization, and strategic insights. Ensure integration is embedded into ways of working, not treated as a one-time change initiative. HRBP Partnership & Enterprise Enablement - Lead HRBP & T&I Rewiring Sessions to establish a clear, integrated engagement model. Ensure HRBPs experience T&I as one connected function, with aligned priorities and predictable ways of working. Org Health, Portfolio & Governance Discipline - Co-lead the monthly T&I Org Health executive review, integrating financials, headcount, spans/layers, myVoice, and business-critical priorities into executive insights and decisions. Serve as T&I i-Plan Facilitator, ensuring initiatives are accurate, current, and governance-compliant. Act as Procurement Liaison, partnering with People Services, Procurement, Finance, and Legal (including centralized MSA, SOW, and PO processes) to enable disciplined execution and reduce friction. Eliminate operational friction that slows delivery across T&I.

Qualifications & Experience

• 10/15 years experienced senior leader with a transformational mindset that has a quantifiable track record of success in delivering results within a fast-paced, complex, large global organization. Preference for candidates with biopharmaceutical experience.

• Senior-level people leadership experience, with a track record of leading teams through complexity and change. Proven enterprise strategist with demonstrated ability to connect and integrate work across multiple COEs or functions.

• Experience operating effectively in complex, matrixed People Organization environments. Strong executive presence with the ability to influence without authority; ability to operate credibly with senior leaders. Demonstrated success removing organizational seams and driving cross-functional execution. Strong operational, financial, and governance acumen; systems thinker who can balance strategy, structure, and execution. Model strong leadership, accountable for coaching, developing, progressing, and retaining employees within the function.

• BS or BA degree required; advanced degree preferred. Must be able to exercise judgment and independently determine and take appropriate action where precedent may not exist.