Executive Director, People Experience

About the role

The People Experience Lead will serve as a strategic and operational leader responsible for designing, shaping, and delivering a differentiated, end-to-end employee experience across Guidehouse, from onboarding through offboarding.

Responsibilities

• Define and lead the enterprise-wide employee experience strategy aligned to business outcomes, retention, and engagement
• Design and implement end-to-end employee journey mapping across the full lifecycle (hire to retire)
• Develop and evolve the employee value proposition, ensuring alignment with Guidehouse culture and priorities
• Partner with Human Capital, business leadership, and corporate functions to deliver a consistent, high-quality experience aligned with firm priorities and long-term growth objectives
• Partner with senior leaders on employee engagement, experience design, and culture
• Lead cross-functional teams to deliver high-impact employee experience initiatives across onboarding, development, and offboarding
• Analyze qualitative and quantitative data (e.g., surveys, feedback, retention metrics) to inform continuous improvement
• Oversee engagement measurement efforts (e.g., GPTW surveys, internal feedback loops) and drive action planning with business leaders
• Identify and address gaps in the employee experience, recommending and implementing actionable solutions
• Foster a culture of inclusion, belonging, and well-being across the employee base
• Influence peers and senior leaders to adopt best practices in employee experience
• Transform experience through data, insights, and continuous improvement
• Build and scale a data-driven approach to employee experience, including metrics, dashboards, and reporting on engagement and retention
• Diagnose friction points through journey mapping, surveys, and crowdsourced insights, and translate findings into prioritized actions
• Drive continuous improvement across key experience moments, including onboarding, integration, development, and transition
• Lead enterprise communication of experience insights, progress, and impact to stakeholders
• Ensure alignment with labor laws, internal policies, and organizational standards
• Support change management efforts tied to employee experience transformation initiatives

Requirements

• 15+ years of experience in HR, People Strategy, or organizational leadership roles
• Bachelor’s degree in human resources, business administration, organizational development or design, or a related field
• Proven experience leading employee experience, journey mapping, or experience design initiatives
• Strong ability to interpret and act on qualitative and quantitative data to drive outcomes
• Experience building and leading teams in global, large, complex organizations
• Demonstrated ability to influence senior leaders and drive cross-functional alignment
• Track record of improving employee engagement, retention, and satisfaction
• Excellent communication, facilitation, and stakeholder management skills
• Deep understanding of employee experience and engagement best practices
• Commitment to inclusion, and belonging

Qualifications

• Hybrid position requiring up to 25% travel
• Clearance required (none specified)