Executive Director, Operations

About the role

Our Promise To You Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsibilities

• Manages strategic operational and financial performance of service lines.
• Directly supervises the operational leadership in each of the service lines.
• Leads teams to improve existing systems and develop new clinic systems to enhance patient experience, team engagement, and fiscal performance.
• Develops systems and processes to ensure brand standards and operational excellence are consistent across all regions and service lines.
• Strategically identifies and evaluates new revenue streams for the service line, providing research, business plans, pro formas, request for proposals, reports, observations, and recommendations.
• Develops capital, expense, and revenue budgets as well as routine and new center expenditures.
• If designated as the PSO Liaison, the incumbent will serve as the primary link between the assigned entity or entities, their affiliated providers, and one or more federally listed Patient Safety Organizations (PSOs), while ensuring compliance with the Patient Safety and Quality Improvement Act (PSQIA) by the assigned entity or entities and their staff.
• The PSO Liaison will accurately define, implement, manage, and document all Patient Safety Evaluation System (PSES) processes in compliance with privacy, confidentiality, and security requirements established by organizational policies and federal regulations, while keeping leadership informed of PSES status and the level of engagement with the PSO(s) to improve patient safety and quality across the assigned entity or entities.
• Perform other duties as assigned.

Requirements

• Bachelor's degree required; Master's degree preferred.
• Field of study in healthcare or science-related field.
• 6+ years of related experience required.
• Experience leading multiple hospital departments, clinical ancillary or support department(s) preferred.
• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree: Bachelor's degree