Executive Director of Operations and Human Resources, OSH - 27145

About the role

The Office of School Health (OSH) is a joint program of the New York City Public Schools (NYCPS) and the Department of Health and Mental Hygiene (DOHMH). It promotes the health of over 1 million students across more than 1,600 school buildings in New York City, providing case management, preventive health screening, urgent care, and medication administration. The Executive Director of Operations leads the alignment of strategy, systems, and resources to support OSH’s mission, manages the NYCPS‑DOHMH interagency partnership, and oversees finance, contracts, human resources, procurement, and interagency agreements.

Reports to: Assistant Commissioner, OSH

Direct reports: Director of Contracts, Director of Finance, Director of Human Resources

Key relationships: OSH senior leadership, NYCPS central offices (Finance, Contracts, HR, Legal, DHR, DBOR), and DOHMH operations and fiscal units.

Responsibilities

Operations Leadership and Interagency Collaboration

• Establish and lead an operational agenda aligned to OSH’s programmatic priorities and goals.
• Lead cross‑agency coordination efforts between NYCPS and DOHMH, ensuring shared OSH operational goals are met.
• Serve as primary liaison between OSH and NYCPS/DOHMH on finance, contracts, HR, and operational matters.
• Represent OSH in meetings to ensure seamless coordination and operational alignment.
• Lead development and implementation of operational systems to support strategic planning, decision‑making, and interagency coordination.
• Oversee creation and management of MOUs, cost‑sharing agreements, and joint implementation frameworks for co‑funded services.
• Act as operational advisor on interagency fiscal and personnel matters requiring joint review or action.
• Maintain and improve operational infrastructure for tracking HR, budget, and contract activity.
• Ensure compliance with all city, state, and federal mandates; respond to audits and inquiries.
• Develop tools and systems to improve transparency, efficiency, and accountability across operational functions.

Human Resources and Workforce Planning

• Lead HR processes across NYCPS lines, including recruitment, selection, hiring, onboarding, and staff transitions.
• Forecast staffing needs and lead personnel planning to meet programmatic priorities in partnership with program leads.
• Advise management on complex fiscal matters, budget considerations, fund transfers, headcount analysis, and related issues.
• Develop systems and processes to track staffing trends, manage vacancies, and support talent development.
• Implement human‑resource policies that advance a service‑oriented culture and attain high staff satisfaction.

Finance and Budget Oversight

• Oversee OSH’s budgeting, monitoring, and fiscal compliance; develop reports analyzing staffing transactions and budget implications for senior leadership.
• Lead the annual budgeting and planning process; administer and review all financial plans and budgets, monitor progress, and keep leadership informed of financial status.
• Audit expenditures to ensure compliance with NYCPS staffing and budgetary guidelines; identify concerns and follow up with program teams.
• Work with divisional leadership and DBOR to manage the New Need process.
• Conceptualize, build, direct, and administer analytical and predictive financial models to address business questions; align budgets and forecasts with organizational priorities.
• Manage joint funding agreements, coordinating city tax levy, state, and federal funds.
• Partner with DOHMH and NYCPS budget offices to develop, submit, and manage financial plans.

Contract and Procurement Management

• Lead procurement strategy for OSH, including oversight of NYCPS and DOHMH contracts as needed.
• Ensure compliance with NYCPS SOPM, DCP, and DOHMH procurement regulations.
• Strategize, develop, and implement procedures for improved contract management and administration; advocate for change and participate in policy discussions.
• Lead the annual contract renewal process for all OSH contracts, ensuring proper closeout, extension, and renewal.
• Coordinate closely with vendors, DCP, and internal teams to monitor contract performance and address issues.
• Oversee development, maintenance, and updating of the OSH consultant and contract databases.
• Oversee purchase orders, changes, updates, and ensure accurate entry into databases.
• Partner with program leadership to review and recommend approval/changes for Requests for Authorization (RFAs) initiated by DCP for pending OSH contracts.

Qualifications

• Minimum a master’s degree (or Juris Doctor) in a related field (economics, finance, accounting, business, public administration, HR management, operations research, statistics, psychology, sociology, political science, urban studies, etc.) and two years of full‑time professional experience in relevant areas, **or** a bachelor’s degree with four years of comparable experience.
• At least 18 months of experience in an executive, managerial, administrative, consultative, or supervisory capacity, supervising staff performing professional work in the areas described above.
• Experience or working knowledge of large, complex public organizations; interest in public health and public education.
• Background in business services management with knowledge of achieving goals in public‑interest areas.
• Strong project‑management skills using a data‑driven approach; ability to develop, plan, and implement short‑ and long‑range goals and metrics.
• Ability to perform independent, original research and develop creative approaches to analytic questions.
• Excellent analytical skills; experience gathering, analyzing, and interpreting data.
• Ability to develop concise policy summaries and presentations for internal and external leadership audiences.
• Effective collaboration with diverse groups in a fast‑paced, deadline‑driven environment.
• Preferred: Experience with NYCPS systems (Galaxy, NYCAPS, FAMIS, etc.).
• Preferred: Master’s degree in Statistics, Economics, Public Policy, Public Administration, or related field.
• High proficiency with analytical and presentation tools; highly proficient in Microsoft Office 365.
• Ability to maintain team structures, optimize staff capacity, accountability, and professional development.
• Strong strategic thinking, attention to detail, and ability to identify key issues and risks.
• Rigorous quality‑control standards; ability to multitask and meet multiple deadlines.
• Self‑motivated, organized, and able to handle numerous responsibilities timely.
• Strong customer‑service and problem‑solving approach; ability to mobilize disparate groups toward goals.

Pay

Salary range: $180,000 – $187,000 (Internal candidates selected for this position will not earn less than their current salary.)