Executive Director, Housing Services

About the role

The Executive Director, Housing Services will lead planning, occupancy and rate management, partnerships, and team leadership to successfully expand housing. They will manage the housing administration and operations areas which are comprised of the assignments/contracts processes and associated financial actions as well as the year-round, daily residential service and operational needs in the six complexes.

Responsibilities

• Lead planning, occupancy and rate management, partnerships, and team leadership to successfully expand housing.
• Manage the housing administration and operations areas which are comprised of the assignments/contracts processes and associated financial actions as well as the year-round, daily residential service and operational needs in the six complexes.
• Supervise four direct reports and a total department size of 25 career FTE and 100 students.
• Ensure compliance with state law requirements, annual reporting, rent parameters, and support the success of the long-term partnership with the Riverside Community College District (RCCD).
• Serve as the primary contact for the P3 housing programs and help ensure ground lease requirements regarding occupancy, space usage, and formal meetings are being met.
• Hold a critical role with the North District-2 intersegmental housing program; directly responsible for ensuring compliance with the state law requirements, annual reporting, rent parameters as well as demonstrating support for the success of the long-term partnership with the RCCD.
• Collaborate frequently with Auxiliary Services staff; build strong relationships and work closely with campus partners including Residential Education/Student Affairs, Enrollment/Admissions, UCPD, Financial Aid, Student Business Services, Health, Well-Being & Safety as well as UCOP and colleagues across the UC system.
• Respond to low and high level emergencies including by phone, text and in person.
• Serve on the Auxiliary Services emergency response and recovery team, may also be part of the campus Emergency Operations Center.

Requirements

• Education: Bachelor's degree in related area and/or equivalent experience/training.
• Experience: 8 - 13 years of related experience, including previous supervisory/managerial experience.
• Experience: Management role in a higher education housing program, experience with residential facilities operations and maintenance, experience providing extensive administrative support in a higher education environment to students, residents, staff and faculty.
• Skills: Excellent ability to establish metrics for department and employee goals, excellent project management skills, excellent interpersonal skills to effectively lead, motivate and influence others, thorough knowledge of financial analysis and reporting techniques, thorough knowledge of human resources and risk management planning, proficiency in Google and/or Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), experience in directing, organizing, and prioritizing workload to meet required deadlines and department objectives, proven critical thinking, analytical skills and experience with strategic planning, excellent project management and sponsorship skills, experience in a managerial role responsible for hiring/staffing, training, directing work assignments, performance management, discipline and complaint resolution, demonstrated organizational acumen and effective change facilitation in a large complex organization.

Qualifications

• Valid driver's license, driving record in accordance with local policies/procedures, and enrollment in the California Employer Pull Notice Program.
• Current work authorization when accepting a UCR staff position.
• Knowledge of UC policies and procedures, protocols, systems, and other UC directives.
• Understanding of emergency planning; previous roles with response and recovery processes and Emergency Operations Centers (EOC).

Benefits

UCR Housing Services serves ~10,000 residents in both campus-owned and Public-Private Partnership housing and generates approximately $93M in revenue. The Executive Director is responsible for a high level of organizational, administrative and programmatic responsibilities to ensure successful daily management of the operations with a strong emphasis on meeting annual rate, occupancy and financial goals established in tandem with the AVC. This position is responsible for a direct operational budget of $5M.

Pay

The full salary range for the Executive Director, Housing Services is $126,700 - $248,700 annually. However, the expected pay scale for this position is up to $190,000 annually.

Schedule

Not specified.