Executive Director, Housing Services

We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

About the Role

UCR Housing will grow by 4,000 beds by 2035, serving 14,000 students. The Executive Director-Housing Services will lead planning, occupancy and rate management, partnerships, and team leadership to successfully expand housing. Under the direction of the Associate Vice Chancellor-Auxiliary Services, the Executive Director is part of the Auxiliary Services Senior Leadership team and will use experienced business, operational and financial acumen that positively supports and evolves the Housing program and overall Auxiliaries organization.

UCR Housing Services serves ~10,000 residents in both campus-owned and Public-Private Partnership housing and generates approximately $93M in revenue. The Executive Director is responsible for a high level of organizational, administrative and programmatic responsibilities to ensure successful daily management of the operations with a strong emphasis on meeting annual rate, occupancy and financial goals established in tandem with the AVC.

Responsibilities

• Manage the housing administration and operations areas, including assignments/contracts processes, associated financial actions, and year-round daily residential service and operational needs across six complexes.
• Oversee new and continuing student contracts, summer programs, accounting/billing/reconciliation, occupancy management, contract/policy enforcement, various reports, and student education on community living.
• Ensure access management, health & safety compliance, ResTech, move-in/move-out processes, and delivery of a high-quality residential experience.
• Serve as the primary contact for Public-Private Partnership (P3) housing programs, ensuring compliance with ground lease requirements regarding occupancy, space usage, and formal meetings.
• Hold a critical role in the North District-2 intersegmental housing program, ensuring compliance with state law requirements, annual reporting, rent parameters, and supporting the long-term partnership with Riverside Community College District (RCCD).
• Collaborate frequently with Auxiliary Services staff and build strong relationships with campus partners, including Residential Education/Student Affairs, Enrollment/Admissions, UCPD, Financial Aid, Student Business Services, Health, Well-Being & Safety, UCOP, and colleagues across the UC system.
• Supervise four direct reports and a total department size of 25 career FTE and 100 student employees.

Requirements

• Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
• Compliance with all applicable University policies and/or collective bargaining agreements, as well as federal, state, or local government directives.

Pay

The full salary range for this position is $126,700 - $248,700 annually. The expected pay scale for this position is up to $190,000 annually.