Director of Housing Services
Brilliant Corners · San Francisco, CA · 1 mo ago
On-siteManagement$130k–$145k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we have Organization Overview, Program Summary, Position Summary, Position Responsibilities, Requirements, Knowledge, Skills And Abilities, Core Competencies, Organizational Values, Physical Requirements, Benefits. Also Salary given: $130,000 - $145,000 annually. Should we include Pay section? Yes, posting states salary, so include Pay section. Schedule? Not mentioned, so omit Schedule. Benefits section present. Use for each section heading. Use
for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. Do not include Job ID etc. Remove boilerplate like EEO etc. We'll keep substantive info.
We need to preserve all substantive info; not invent or summarize away detail. So we need to include all details from the posting, but we can format them.
We need to decide which content goes where.
We have sections:
- About the role? Not explicit heading but we have Organization Overview, Program Summary, Position Summary. Could combine into About the role? But instructions: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings if appropriate. However we can also create other headings if they have real content? The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use those headings when appropriate. It also says "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we should include sections that have content.
We have content for: About the role (could be Organization Overview + Program Summary + Position Summary). Responsibilities (Position Responsibilities). Requirements (Professional Experience). Knowledge, Skills And Abilities (could be Skills). Core Competencies maybe could be Skills? But we have separate sections: Knowledge, Skills And Abilities and Core Competencies. Could combine into Skills? But better to follow examples: they gave Skills as a possible heading. We could put Knowledge, Skills And Abilities under Skills. Core Competencies maybe also under Skills or separate? The instruction says prefer a few substantive sections over many thin ones. So we could merge Knowledge, Skills And Abilities and Core Competencies into a Skills section. However we must preserve all substantive info; merging is okay as long as we don't lose detail. We'll list them as bullet points under Skills.
Benefits: we have Benefits list.
Pay: we have salary.
Schedule: not present, omit.
Qualifications: maybe we could treat Requirements as Qualifications? But they gave Requirements as example. We'll use Requirements heading for professional experience.
We also have Organizational Values, Physical Requirements. Those are not in the examples but they have real content. Should we include them as separate sections? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says prefer a few substantive sections over many thin ones. However Organizational Values and Physical Requirements are substantive. Could we incorporate Organizational Values into About the role? Maybe not. Physical Requirements could be part of Requirements? But it's separate. Might be okay to include as separate sections if they have content. The instruction didn't forbid other headings; just gave examples. So we can include Organizational Values and Physical Requirements as sections with . However we need to avoid too many thin sections. But they are substantive.
Let's decide sections:
- About the role (Organization Overview + Program Summary + Position Summary)
- Responsibilities (Position Responsibilities)
- Requirements (Professional Experience)
- Skills (Knowledge, Skills And Abilities + Core Competencies)
- Benefits
- Pay
- Organizational Values
- Physical Requirements
That's 8 sections. Might be okay.
We need to ensure we don't repeat job title as heading. We'll not.
Now we need to format content.
We'll extract prose for About the role: combine Organization Overview, Program Summary, Position Summary into a few paragraphs.
We must preserve all substantive information; we can paraphrase? The instruction says do NOT invent or summarize away detail. Summarizing may be okay if we keep detail? Safer to keep sentences as is, maybe break into paragraphs.
We'll copy relevant sentences.
Let's gather text.
Organization Overview:
"Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to effect profound change and who have fun doing it."
Program Summary:
"The San Francisco Bay Area Housing Services portfolio includes a diverse range of housing programs designed to help individuals access, transition into, and maintain stable housing. Programs operate through strategic partnerships with local government agencies, health care providers, behavioral health systems, and community-based organizations. In San Francisco, the portfolio includes the Flexible Housing Subsidy Pool, Rising Up, Mainstream Voucher, and Emergency Housing Voucher programs in partnership with the Department of Homelessness and Supportive Services, as well the Scattered Site Housing and Rental Subsidy Administration program in partnership with the Department of Disability and Aging Services. The regional portfolio also includes The Avenue, a housing program operated in partnership with Golden Gate Regional Center and North Bay Regional Center, as well as a San Mateo County housing program operated in partnership with the Health Plan of San Mateo, Kaiser, and Behavioral Health and Recovery Services. Together, these programs comprise a complex regional portfolio spanning multiple populations, service models, funding streams, and public and health care systems. The portfolio requires strategic leadership that balances the distinct requirements of individual programs with opportunities to strengthen regional coordination, performance, and impact."
Position Summary:
"The Director of Housing Services - San Francisco Bay Area provides strategic and operational leadership for Brilliant Corners' Housing Services portfolio across San Francisco and San Mateo counties. The Director oversees a complex portfolio of programs, funding streams, and service models and is accountable for overall program performance, fiscal stewardship, contract compliance, and high-quality service delivery. The Director leads through two Associate Directors responsible for distinct program portfolios, providing strategic direction, developing leadership capacity, and fostering accountability and continuous improvement across the region. The Director also serves as a senior representative of Brilliant Corners in the Bay Area, cultivating strong relationships with government agencies, health plans, behavioral health systems, community-based organizations, and other key stakeholders. The Director plays a critical role in strengthening regional partnerships, advancing organizational priorities, and ensuring programs remain responsive to evolving community and system needs. This position is ideal for a proven leader who is strategic, collaborative, innovative, and committed to housing equity and social justice."
We'll combine these into About the role section, maybe as multiple paragraphs.
Responsibilities: list bullet points from Position Responsibilities.
Let's extract each bullet:
- Provide strategic and operational leadership for the San Francisco Bay Area Housing Services portfolio, setting regional priorities aligned with organizational strategy, funder expectations, and contractual requirements
- Oversee program performance, quality assurance, compliance, and resource utilization across multiple programs, funding streams, and service models
- Lead, coach, and develop Associate Directors, establishing clear expectations and accountability while empowering them to manage their respective portfolios
- Establish performance benchmarks and use data and program outcomes to strengthen service delivery, drive continuous improvement, and address emerging risks
- Provide strategic oversight of program budgets, contracts, funding, and financial performance in partnership with Finance, Contracts, and program leadership, with a focus on fiscal sustainability, maximizing available resources and supporting full-cost recovery
- Represent Brilliant Corners and cultivate strategic relationships with government agencies, Medi-Cal Managed Care Plans, behavioral health systems, community-based organizations, and other regional partners to strengthen existing partnerships, support sustainable funding, and identify opportunities to advance regional priorities
- Navigate complex housing, homelessness, health care, and behavioral health systems to strengthen coordination, address systemic barriers, and advance regional priorities
- Collaborate with cross-functional teams to strengthen systems, processes, and program effectiveness
- Strengthen consistency and shared practices across the portfolio where appropriate, while ensuring programs remain responsive to distinct populations, service models, and contractual requirements
- Anticipate changes in funding, policy, regulations, and community needs and position programs and teams to adapt effectively
- Foster an inclusive, collaborative, and high-performing culture grounded in accountability, leadership development, innovation, and continuous learning
- Serve on Brilliant Corners' agency-wide Leadership Team and contribute to organizational strategy, policies, and initiatives
We'll put each as
- .
Requirements: Professional Experience bullet list.
Extract:
- Seven or more years of progressively responsible experience in housing, homeless services, health care, behavioral health, public policy, social services, or a related field required
- Experience in supportive or scattered-site housing strongly preferred
- Five or more years of leadership experience, including managing teams, guiding strategy, and leading cross-system initiatives. Demonstrated experience leading through other managers, developing leadership capacity, and establishing clear accountability across multiple teams or programs
- Three or more years managing complex program budgets or multi-funder contracts. Experience with Medi-Cal and/or CalAIM billing/documentation a plus
- Demonstrated experience overseeing program performance, contract compliance, quality assurance, and continuous improvement
- Experience working with government agencies, health plans, community-based organizations, or other complex external partners
- Demonstrated experience representing an organization in high-stakes or executive-level settings with government, health plans, or community partners
- Experience navigating housing and homelessness systems in San Francisco, San Mateo, or the broader Bay Area is a plus
We'll list as
- .
Skills: combine Knowledge, Skills And Abilities and Core Competencies.
Knowledge, Skills And Abilities list:
- Strategic and systems-level thinking
- Demonstrated leadership in building a team with an equity lens
- Ability to engage, influence, and collaborate effectively with executive-level stakeholders across government, health plans, and community organizations
- Creative and solutions-oriented approach to complex problems
- Exceptional communication skills and a collaborative approach to engaging stakeholders
- Ability to refine systems and processes with an eye towards the "big picture."
- Ability to navigate complex public-sector, housing, behavioral health, healthcare and homelessness systems with diplomacy, tact, and strategic foresight
- Excellent organizational, project management, and planning skills
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally responsive services and work effectively in cross-cultural situations
- Proficiency with MS Outlook, Word, PowerPoint and Excel required. Experience with Salesforce a plus
- Possession of a valid, clean California driver's license and a personal insured vehicle are required
Core Competencies list (with descriptions):
- Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges
- Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes
- Priority Setting: Focuses on highest impact priorities advancing strategic objectives. Aligns resources, eliminates roadblocks, and provides direction through a compelling vision
- Managing through Systems: Designs and implements systems, processes and infrastructures enabling effective execution, oversight, empowerment and accountability. Drives results through indirect influence and continuous improvement
- Functional/Technical Expertise: Demonstrates strong functional knowledge and sound judgement across relevant program areas, enabling effective oversight, strategic decision-making, partner engagement, and development of program leaders.
- Organizational Values (but we have separate section) Actually Organizational Values is separate; but Core Competencies list
for prose. We must not repeat job title as heading. Do not include Job ID etc. Remove boilerplate like EEO etc. We'll keep substantive info. We need to preserve all substantive info; not invent or summarize away detail. So we need to include all details from the posting, but we can format them. We need to decide which content goes where. We have sections: - About the role? Not explicit heading but we have Organization Overview, Program Summary, Position Summary. Could combine into About the role? But instructions: use