Executive Director, Head of GPS Business Operations

Essential Functions Of The Job

Serve as the strategic business partner to the Chief Safety Officer (CSO) and GPS Leadership Team, translating organizational priorities into actionable business plans and ensuring successful execution of strategic initiatives.

Lead annual strategic planning, organizational goal setting, business reviews, and operating cadence processes to support GPS objectives and enterprise priorities.

Oversee GPS governance, including leadership meetings, portfolio reviews, decision tracking, risk management, and cross-functional coordination to drive organizational alignment and transparency.

Partner with HR and Finance on strategic workforce planning, organizational design, capability planning and resource allocation.

Partner with Finance, HR, IT, Legal, Compliance, and other corporate functions to ensure effective operational support and execution across GPS.

Drive business process optimization, operational excellence programs, and continuous improvement initiatives that enhance efficiency, scalability, and decision quality.

Develop the GPS digital operations roadmap, leveraging AI, analytics, automation, and emerging technologies to improve organizational effectiveness.

Develop and maintain executive dashboards, metrics, KPIs, and reporting mechanisms to provide actionable insights and support data-driven decision making.

Manage enterprise-level projects, change management efforts, and organizational transformation initiatives that support GPS growth and evolving business needs.

Foster a culture of accountability, collaboration, innovation, and continuous improvement across the GPS organization.

Act as a trusted advisor to senior leadership, identifying opportunities, risks, and organizational priorities while ensuring alignment with corporate strategy.

Lead executive communications, leadership operating cadence, and organizational communication to ensure alignment across the GPS organization

Represent GPS in cross-functional committees, governance forums, and strategic enterprise initiatives as required.

Supervisory Responsibilities

Lead, coach, and develop a team of business operations professionals, project managers, and/or administrative staff supporting GPS operations and strategic initiatives.

Establish clear performance expectations, provide ongoing feedback, and support career development and succession planning.

Allocate resources and prioritize workload to ensure timely delivery of operational and strategic objectives.

Promote a high-performance, collaborative, and inclusive work environment.

Build organizational capability through talent development, succession planning, and leadership pipeline development within the Business Operations team.

Education Required

Bachelor's degree in Life Sciences, Business Administration, Healthcare Management, Public Health, or related field required; advanced degree (MBA, MPH, PharmD, or equivalent) preferred

14+ years of experience with a minimum 10+ years of pharmacovigilance experience with progressive leadership experience in business operations, strategy, program management, pharmaceutical development, and drug safety.

Global Competencies

Fosters Teamwork

Provides and Solicits Honest and Actionable Feedback

Self-Awareness

Acts Inclusively

Demonstrates Initiative

Entrepreneurial Mindset

Continuous Learning

Embraces Change

Results-Oriented

Analytical Thinking/Data Analysis

Financial Excellence

Communicates with Clarity

Pay

Salary Range: $285,800.00 - $365,800.00 annually

Benefits

Medical

Dental

Vision

401(k)

FSA/HSA

Life Insurance

Paid Time Off

Wellness