Executive Director

About the role

TerraBella Senior Living is seeking an Executive Director to join the TerraBella New Bern community. This role is part of one of the largest senior living organizations in America, known for its Great Place to Work certifications and commitment to fostering thriving communities.

Responsibilities

• Operate and manage the community according to Owners/Board of Directors, Discovery Management Group, and relevant laws and regulations.
• Communicate and model a clear, customer-focused vision based on a resident-centered model of care.
• Identify and build relationships within the local area to drive businesses into the community, and effectively price the product to maximize top-line revenue growth and achieve appropriate market position.
• Develop an effective external business development strategy with clear accountabilities assigned, and be able to articulate results and adjust the plan accordingly to maximize referral leads and move-ins.
• Ensure the community complies with state regulations, policies, and procedures regarding residents.
• Maintain well-maintained, current, and compliant resident administrative files.
• Meet financial targets to maximize capital partners' return.
• Develop a thorough understanding of all operating programs including memory care, clinical, dining, and social programs.
• Prepare and adhere to the community budget.
• Achieve or exceed budgeted revenue by maximizing occupancy and room rates.
• Review monthly financial statements, implement plans of action for deficiencies.
• Manage key, non-labor operating costs in line with budgeted levels.
• Process and submit monthly expenses and budget data timely per policies and internal business controls.
• Meet NOI and occupancy expectations.
• Oversee all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Qualifications

• Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
• Minimum of three years of managerial experience, preferably in the senior living, health care, or hospitality industries.
• Previous management experience including hiring, coaching, performance management, daily operations supervision, and discipline.
• Previous sales experience preferred.
• Demonstration of success in managing operating expenses.
• Administrator License/certification.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Why Join Us

Discovery Senior Living has earned Great Place to Work certification for 2025-2026. The company is dedicated to continuous improvement and innovation, fostering a culture of teamwork, integrity, performance, accountability, compassion, hard work, and creativity. Employees are encouraged to take responsibility for their careers and are provided with learning and development opportunities to support professional growth.

Benefits

• Competitive pay
• Medical, dental, vision, life, and disability insurance
• Paid time off and holidays
• 401(k) with employer match
• Paid training and career growth opportunities
• Wellness-related benefits
• Employee Assistance Program (EAP)

Equal Opportunity Employer

We are committed to creating an inclusive environment for all team members and encourage applications from diverse backgrounds.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements. Background screenings may be required for certain positions, including criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.