Executive Director, Area Product Owner-Bill pay

About the role

Shape the future of digital payments by building customer-first bill pay experiences that are simple, reliable, and valuable. In this role, you will lead teams that deliver innovative features and measurable improvements for customers.

Responsibilities

• Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.
• Lead the product life cycle through planning, execution, and ongoing evolution by adapting methods, managing risks, and delivering targets such as cost, features, reusability, and reliability.
• Coach and mentor product managers on best practices including discovery, research, ideation, prototyping, adoption strategies, and delivery.
• Own product performance and prioritize enhancements that deliver customer value and business objectives.
• Monitor market trends, conduct competitive analysis, and identify opportunities to differentiate the bill pay experience.

Requirements

• Eight or more years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to set strategy and influence adoption of key product practices, including discovery, ideation, requirements definition, and value management.
• Experience driving change and managing stakeholders across multiple functions.

Preferred Qualifications

• Recognized thought leader within financial services.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include:

• Comprehensive health care coverage
• On-site health and wellness centers
• A retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions — all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud, and data security for companies, capable of authorizing transactions across global currencies.