Area Product Owner - Executive Director (Operations Product | Reconciliation & Financial Exceptions Platforms)

About the role

Step into a high-impact product leadership role at the center of Operations modernization—where platform transformation, automation, agentic delivery and controls excellence converge. As an Area Product Owner for Reconciliation & Financial Exceptions, you will shape the vision and roadmap for two critical platforms that simplify complex processes, improve resilience, and strengthen auditability.

Responsibilities

• Oversee the product roadmap, vision, work prioritization, development, execution, risk management, and business growth targets.
• Collaborate with the area product quad leadership team (Product, Technology, Design & Data) to plan, manage, and deliver the Area Product Roadmap.
• Lead the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coach and mentor the product team on best practices, such as market research, storyboarding, workshop facilitation, prototyping methods, business case development, requirements elicitation, and product delivery, enabling them to effectively deliver on objectives.
• Own product performance and be accountable for investing in enhancements to achieve business objectives.
• Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
• Influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Drive change within organizations and manage stakeholders across multiple functions.
• Lead large-scale platform migrations, retiring multiple legacy applications, and delivering measurable automation-driven efficiencies.
• Demonstrate a continuous improvement mindset with data-driven results to identify root causes, prioritize the highest-impact improvements, and deliver iterative enhancements that measurably improve reliability, efficiency, and user outcomes.

Requirements

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
• Extensive knowledge of the agile product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change within organizations and managing stakeholders across multiple functions.
• Experience leading large-scale platform migrations, retiring multiple legacy applications, and delivering measurable automation-driven efficiencies.
• Demonstrated continuous improvement mindset with data-driven results to identify root causes, prioritize the highest-impact improvements, and deliver iterative enhancements that measurably improve reliability, efficiency, and user outcomes.

Qualifications

• Background partnering with Operations, Controls, Technology, and Audit stakeholders in regulated environments (strongly preferred).
• Domain knowledge of General Ledger reconciliation and financial exceptions management a plus.

Skills

• Strong leadership and communication skills.
• Ability to influence and collaborate with cross-functional teams.
• Experience with agile methodologies and product development lifecycle.
• Knowledge of financial systems and operations.
• Experience with data analytics and business intelligence.

Benefits

Join a team that values innovation, collaboration, and a commitment to excellence. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Pay

Base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions.

Schedule

Flexible schedule to accommodate the needs of the role and the team.