Executive Director, Analytics & Optimization

About the role

The incumbent is responsible for the strategy and implementation of all activities related to analytics and revenue management under the supervision of the Senior Vice President of Gaming Operations.

Responsibilities

• Train, manage, and direct the activities of the analytics and revenue management teams.
• Provide ad-hoc project analysis as requested by senior management.
• Prepare value-based financial analyses and pro forma financial statements for all potential gaming expansion opportunities.
• Provide financial, operational, and labor analyses / forecasts for all divisions of the resort casino operation.
• Develop and support the Company's annual budget, forecasting, and strategic planning process.
• Identify key areas for operational and process improvement by providing detailed internal and external analysis of gaming, operating, labor, and revenue management data.
• Assist with the development and implementation of customer lifetime value models; customer life-cycle based marketing, real-time marketing, integrating predictive analytics, and optimizing guest interactions.
• Develop, execute, and implement resort-wide Revenue Management strategies.
• Responsible for revenue optimization modules including Revenue Per Available Room (REVPAR), Hotel POR/PAR reporting, and Passkey.

Requirements

• A Master's degree in Business or Applied Sciences oriented major (Finance, Statistics, Mathematics, Economics, or Engineering).
• Six (6) + years of Revenue Management, Hospitality, Leisure, Gaming, and Consumer related experience.
• Six (6) + years of experience with quantitative analysis & revenue management tools, including but not limited to SAS, Rainmaker, Duetto, iDeas, SASVA, SQL, SFA, NGS, Delphi, Sisense, Qlikview, and decision support systems.
• At least 6+ years of management experience with at least 4 years spent managing a team of operational or revenue analysts.
• Experience with a PC environment, including the use of Microsoft Office Suite (MS Excel, Access, PowerPoint, and Microsoft Word).
• Excellent planning, organization, and analytical skills.
• Superior verbal, written, and interpersonal communication skills.
• The ability to synthesize information into meaningful conclusions and recommendations.
• Good interpersonal skills and a positive cooperative attitude with both internal and external customers.
• The ability to work with other areas of Finance and Operations.
• The ability to balance multiple concurrent projects with varying degrees of priority, as well as working independently on projects from conception to completion.

Qualifications

Although we have designated this position as a "key" position pursuant to the Tribal and Native American Preference Law, we encourage qualified Tribal members and other preference eligible individuals to apply.