Executive Dir Quality Compliance and Data

About the Organization

Lutheran Social Services of Illinois (LSSI) is a leading not-for-profit organization providing healing, justice, and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families and remains a strong, viable presence in the State of Illinois.

Benefits

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet
• Competitive salary based upon relevant education, experience, and licensure
• Comprehensive benefits package for Full-Time employees includes:
  • Healthcare insurance
  • Up to 26 days of paid time off per calendar year
  • 11 paid holidays
  • Sick time
  • 403(b) plan
  • Employee Assistance Program
  • Flexible hours
• Paid training to learn, grow, and succeed
• Opportunity for advancement

Responsibilities

• Develop, communicate, and manage the LSSI Continuous Quality Improvement (CQI) System; ensuring compliance, development of policies, and procedures related to provision of services
• Oversee contractual review process in collaboration with the networks
• Lead and establish metrics for benchmarking and analysis as well as processes for data use across the organization
• Lead the organizational accreditation process
• Operationalize risk management processes and procedures across the organization
• Provide direct supervision, training, support, review, and evaluation for assigned staff
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individuals in a dignified, respectful, honest, and fair manner
• Ensure a workplace where employees are engaged, their dignity is valued, and they have a sense of belonging both within their specific role and within the organization overall
• Demonstrate sensitivity and responsiveness to cultural differences of clients, coworkers, and community
• Serve as the organization’s Privacy Officer responsible for information and data privacy; set privacy and confidentiality policies and standards throughout LSSI and ensure compliance with those standards in support of compliance with HIPAA and other laws
• Demonstrate a commitment to collaboration and replication of best practices throughout the organization
• Participate in and direct learning experiences to continue professional growth and self-development
• Develop and maintain a working understanding of Social Ministry in the ELCA as LSSI serves as an extension of the work of the Church
• Ensure job duties of the team and direct reports are completed accurately and in a timely manner
• May provide direct services or perform some of the same duties as assigned staff
• Respond to all incoming correspondence and questions in a timely manner; including but not limited to inquiries received via email, telephone, text message, and fax
• Ensure reasonable measures are taken to protect confidential and/or sensitive information as well as ensuring the security of all LSSI systems is maintained
• Complete all required training assignments and comply with the related organizational, administrative, and programmatic policies
• Perform all other duties and tasks as assigned

Requirements

• Master’s degree in social work or human behavior sciences required
• Background check clearance required
• Appropriate professional and state (LSW, LCSW, etc.) certification required
• Minimum of five (5) years of experience in direct service required
• Minimum of three (3) years of supervisory experience at program unit level required
• Demonstrated ability to relate to professionals in other occupational fields required
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing
• Ability to relate to others, influence people, make decisions, plan, direct and/or control work
• Excellent organization, presentation, and PC/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software

Pay

$85,000-$157,000 Annually

Schedule

Full-time