Executive Chef
MCR Hotels · Charlotte, NC · 6 days ago
On-siteManufacturing$5/hrFull-time
Responsibilities
- Provide guidance and direction to team members, including setting performance standards and monitoring performance
- Utilize interpersonal and communication skills to lead, influence, and encourage others
- Advocate sound financial and business decision making
- Demonstrate honesty and integrity, lead by example
- Encourage and build mutual trust, respect, and cooperation among team members
- Ensure property policies are administered fairly and consistently
- Review staffing levels to ensure that guest service, operational needs, and financial objectives are met
- Supervise and coordinate activities of team members engaged in food preparation
- Demonstrate new cooking techniques and equipment to team members
- Develop and implement guidelines and control procedures for purchasing and receiving
- Establish goals including performance goals, budget goals, team goals, etc.
- Communicate the importance of safety procedures, detailing procedure codes, ensuring team member understanding of safety codes, monitoring processes and procedures related to safety
- Manage department controllable expenses including food cost, supplies, uniforms, and equipment
- Participate in the budgeting process for areas of responsibility
- Provide direction for menu development
- Maintain purchasing, receiving, and food storage standards
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- Interact with guests to obtain feedback on product quality and service levels
- Respond to and handle guest problems and complaints
- Review comment cards, guest satisfaction results, and other data to identify areas of improvement
- Identify the developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge or skills
- Train culinary team members on the fundamentals of cooking and excellent plate presentations
- Observe service behaviors of team members and provide feedback
Requirements
- A high school degree (or equivalency) with Hotel/College training preferred
- 6 – 7 years management experience in the Culinary, food and beverage, or related field
- Extensive experience in management of cooks and stewards
- Extensive culinary knowledge in both classical and current culinary trends
- Able to work in high stress environment. Ability to remain cool under extreme pressure
- Must follow all food and safety certifications (ex. Food sanitation certificate)
- Organizational skills and attention to detail
- Diplomatic team player able
- Excellent communication skills both written and oral
- Proficient in the use of Microsoft Office, event management software, and customer management platform
- Creative and innovative, as well as proactive and customer-oriented
- Excellent time management
- Strong leadership and communication skills
- An aptitude for self-motivation
- A can-do attitude and a hands-on approach
- A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel