Executive Business Partner - office of the CEO

What You'll Do Here

• CEO Strategic Partnership, Calendar Architecture & Executive Leverage
  • Own the CEO's complex and dynamic calendar, ensuring time is aligned to the company's highest-priority work.
  • Build deep context on company priorities, OKRs, product and R&D work, Board/investor expectations, customer and market signals, and executive team dynamics.
  • Prevent CEO overcommitment and manage conflicts and tradeoffs proactively.
  • Prepare concise CEO briefs ahead of key meetings and appearances.
  • Maintain high meeting hygiene and readiness.
  • Act as an early-warning system for CEO overcommitment, missed prep windows, unresolved decisions, relationship risks, or meetings without clear business value.
• Inbox, Correspondence & Priority Communication Management
  • Establish and maintain a reliable system for CEO inbox and priority communication triage.
  • Draft, edit, and route correspondence in the CEO's voice, including scheduling responses, follow-ups, thank-you notes, partner/investor replies, and internal alignment notes.
  • Identify and escalate true opportunities with concise context and a recommendation.
  • Maintain a priority communications log for open loops, owner, deadline, status, and next step.
  • Ensure important communications are moved without needing manual inspection.
• External Network, Investor & Industry Relationship Leverage
  • Create and maintain an operating system for the CEO's external network.
  • Proactively identify high-leverage meetings for industry events, conferences, investor visits, customer moments, and ecosystem gatherings.
  • Prepare external relationship briefs that include relationship history, business relevance, recommended objectives, talking points, open asks, and follow-up plan.
  • Evaluate which external moments are worth CEO time and which should be delegated, declined, or handled async.
• Event, Appearance, Travel & Onsite Handling
  • Own CEO travel, itineraries, logistics, transportation, lodging, rooming, timing, onsite details, and contingency planning.
  • Create run-of-show documents, briefing packets, contact sheets, location details, meeting routes, meal or rooming plans, and last-mile logistics for conferences, investor meetings, customer visits, Board-related travel, offsites, and external appearances.
  • Coordinate guest appearances, external speaking opportunities, awards, and customer or industry moments with a clear view of why CEO presence matters and what outcome the business is trying to drive.
  • Provide limited personal/logistics support when directly tied to CEO availability, work travel, urgent business needs, or in-person commitments.
• Office of the CEO Workflows, Approvals & Executive Support Practice
  • Own the operating hygiene for Office of the CEO workflows.
  • Partner with Legal, Procurement, Finance, Security, People, and business owners to ensure requests reaching the CEO are complete, well-contextualized, and routed through the correct process.
  • Identify recurring workflow friction and recommend improvements that reduce unnecessary CEO touches, unclear ownership, repeated questions, or last-minute approval escalations.
  • Contribute to the Executive Support community of practice by sharing systems, templates, and communication norms.

What You'll Need To Thrive

• 10+ years of executive support or executive operations experience, including 5+ years supporting a CEO, founder, or other C-level executive in a high-growth environment.
• Nashville-based, with the ability to provide in-person support for CEO commitments, external appearances, investor/customer moments, and urgent business needs as required.
• Demonstrated ability to manage a high-stakes CEO calendar and inbox with exceptional accuracy, judgment, confidentiality, and follow-through.
• Strong written communication skills, including experience drafting executive correspondence, concise briefs, meeting summaries, talking points, and follow-up notes.
• Experience managing senior external stakeholders such as Board members, investors, prospective investors, strategic partners, customers, advisors, founders, operators, or industry leaders.
• Strong business acumen; able to understand company priorities, OKRs, and stakeholder dynamics well enough to make sound calendar and prioritization calls.
• Strong project and process management skills, with the ability to bring order to ambiguity, define owners and timelines, and keep multiple open loops moving without constant direction.
• High emotional intelligence, executive presence, discretion, and maturity in sensitive situations.
• High proficiency with Google Workspace, Slack, Zoom, calendar/inbox systems, project management tools, and modern workflow tools.
• Familiarity with tools such as Zip, DocuSign, CRMs, or relationship-tracking systems is a plus.