Executive Branch Associate
About Us
Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve. We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.
About The Position
The Executive Branch Associate will be responsible for reviewing and verifying automobile loan applications and communicating with loan applicants and dealerships regarding the loan application process. The Executive Branch Associate will also have heavy involvement in the new loan originations process and/or direct communications with our dealers and Sales & Marketing team.
Responsibilities
- Conduct application audits during the funding stage.
- Review and pre-approve applications during the underwriting stage.
- Verify loan application information by ordering credit, employment, and earnings reports; mail verification forms; and contact verification sources.
- Conduct interviews and employment/residence verification for loan applicants.
- Process new dealer applications and dealer signups.
- Responsible for dealer support, account maintenance, dealer score card preparation, buybacks, late title collection, and funds release.
- Provide general administrative and clerical support including mailing, scanning, faxing and copying.
- Accurately document accounts with any pertinent information and/or updates.
- Other duties as assigned.
Requirements
- 2+ years of administrative experience, preferably in the subprime consumer or auto lending industry.
- Effective customer service oriented communication, negotiation, and problem