Executive Assistant to the Commissioner

The New York City Taxi and Limousine Commission (TLC) regulates for-hire transportation in New York City, including taxis, street hail liveries, high-volume for-hire services (e.g., Uber, Lyft), black cars, luxury limousines, livery vehicles, commuter vans, and paratransit vehicles. TLC oversees a transportation ecosystem serving nearly 1 million riders daily, with approximately 180,000 licensed drivers, 1,000 businesses, and 115,000 vehicles. The agency is guided by three core priorities: Driver and Passenger Dignity, Corporate Accountability, and a Transportation System that Works Together.

About the role

The Executive Assistant to the Commissioner will provide high-level administrative and operational support to the Commissioner/Chair, Chief of Staff, and Deputy Chief of Staff. This role manages the day-to-day operations of the executive office, including complex calendar management, correspondence, and coordination of internal and external communications. The Executive Assistant will support agency leadership in operational and process management, assist in coordinating major initiatives, and play an active role in planning and organizing Commission Meetings and Public Hearings.

Responsibilities

• Prepare reports, presentations, and official correspondence.
• Respond to inquiries from licensees, elected officials, and the general public.
• Ensure timely and accurate agency responses.
• Maintain project plans and workflow trackers.
• Ensure meetings are well-structured with clear agendas and designated leads.
• Support staff development initiatives to enhance administrative effectiveness across the agency.

Requirements

• A baccalaureate degree from an accredited college and four (4) years of paid full-time administrative experience in an industrial, commercial, governmental, educational, or related organization, including one (1) year in a consultative, managerial, or executive capacity; or a satisfactory equivalent.
• All candidates must have one year of specialized experience in a consultative, managerial, or executive capacity.

Skills

• 3+ years of executive support experience.
• Excellent written and verbal communication skills.
• Strong analytical abilities and understanding of data analysis.
• Effective problem-solving skills and ability to prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Excel, Access, and Word.
• Proven ability to oversee clerical and administrative functions.
• Highly motivated with the ability to work independently and collaboratively.

Pay

$68,213.00 – $90,000.00

Additional Information

• New York City residency is generally required within 90 days of appointment. Certain City Employees may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County after 2 continuous years of service.
• As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Visit the U.S. Department of Education’s website for more information.