Jobs · New Hampshire

Executive Assistant to Senior Management

Lighthouse Credit Union · Dover, NH · 1 wk ago
Full-time

Brief Description

Lighthouse Credit Union believes all individuals, regardless of position level, are considered leaders. Our leadership competencies aim to foster a culture of continuous growth and agile leadership, aligning with our vision of fostering a resilient and forward-thinking organization.

Our Leadership Competencies

  • Demonstrates Interpersonal Awareness & Skills: Effective communication, relationship building, and teamwork. Creating a positive work environment that values individual contributions and fosters teamwork.

  • Embraces Change & Learning: Adaptability, personal development, and embracing progressive change. Active engagement in personal development, embracing change, and supporting team members' growth.

  • Utilizes Critical & Creative Thinking: Innovative problem-solving, challenging the status quo, and strategic thinking. Taking initiative beyond immediate responsibilities, sharing opportunities for improvement, showing open-mindedness to new ideas, and professionally challenging inefficient processes.

  • Takes Personal Ownership: Responsibility for performance goals, proactive collaboration, and accountability. Each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position.

Position Summary

The Senior Executive Assistant to Senior Management operates at a senior professional level, providing high-impact administrative, operational, and strategic support to six Executive Vice Presidents and secondary support to the CEO and Board of Directors. This role requires independent decision-making, advanced organizational judgement, and the ability to influence and coordinate at the highest level of the credit union.

Essential Functions & Responsibilities

  • Executive Partnerships: Direct support to six Executive Vice Presidents, each responsible for enterprise-wide functional areas.

  • Board & Committee Packages: Produces Board of Directors and committee materials, delivering high-risk, high-visibility work requiring precision, confidentiality, and executive-level communication.

  • Schedules & Meetings: Manages calendars, interviews, in-person and virtual meetings, and onboarding activities in support of the executive team.

  • Reports & Presentations: Supports Executive Vice Presidents and their teams in the preparation of monthly reports, presentation materials, and executive packages.

  • Events & Meetings: Coordinates headquarters functions, meetings, and special events.

  • Priorities & Efficiencies: Operates with minimal direction, independently determining priorities, resolving issues, and creating efficiencies that enhance executive effectiveness.

  • Partnerships & Relationships: Collaborates with leaders across the organization and external stakeholders, representing the interests of Senior Executives in cross-functional coordination and strategic relationship management.

  • Judgment & Decisions: Exercises professional discretion in managing sensitive information, appropriately escalating issues, and anticipating organizational needs.

JOB SPECIFICATIONS

  • Two to five plus years or progressive responsibilities supporting senior-executive leadership, including support of multiple executives simultaneously.

  • Strong interpersonal skills, confidentiality, diplomacy, and tact are essential to this role.

  • Must be highly motivated, able to work both independently and in a team environment.

  • Excellent organizational, proofreading, and editing skills.

  • Excellent written and oral communication skills.

  • Must possess strong analytical and problem-solving skills.

  • Experience with Microsoft Office tools, including PowerPoint, Excel, Adobe Acrobat Pro, Teams, and Email.

  • Systematically manages time, maintains an orderly workspace, prioritizes projects, completes tasks in a timely manner, and maximizes productivity in a fast-paced environment.

  • BS or BA college degree in business or relevant field.

  • Five years to eight years of similar or related experience providing executive-level administrative support.

Work Arrangement

The working arrangement for this position is a minimum of 4 days in person. Hybrid work can be an opportunity to find the right balance between working in the office and remotely, especially if it supports individual success and the needs of our organization. Hybrid schedules are determined by the hiring manager based on business unit needs and may vary by department.

Travel Requirements

Travel will be required for ongoing training, meetings, and/or other business needs.

Back Office Benefits That Work for You

  • Student Loan & Tuition Assistance – Helps lighten the load for those paying off debt or going back to school.

  • Employee Loan Discounts – Access to lower rates on personal loans, just for being part of the team.

  • Weekly Paychecks – No waiting two weeks for paychecks.

  • 401(k) with Employer Match & Profit Sharing – Invests in your future with generous contributions and immediate vesting.

  • Lighthouse Leave Program – Paid time off for major life moments, from welcoming a child to caring for a loved one.

  • Volunteer Time Off (VTO) – Give back to your community with paid time to serve.

  • PTO + Paid Federal Holidays – Rest, recharge, and celebrate without worry.

  • Balanced Schedule – All branches close by 5 pm and on Sundays — no late nights or unpredictable shifts.

  • Comprehensive Medical, Dental & Vision Plans – Coverage that starts quickly and fits your needs.

  • HSA/FSA Options – Save pre-tax dollars for everyday health expenses.

  • Discounted Pet Insurance – Because furry family members deserve care too.

  • Employee Assistance Program (EAP) – Free, confidential support for life's challenges — available 24/7.

  • Annual Bonus Program – Celebrate your wins, your teammates' successes, and the Credit Union's growth — together.

  • Engagement Groups – Join communities like Pride at Work, Women in Leadership, Book Club, and more.

  • Ongoing Training & Career Growth – Invest in your development from day one.

  • Annual Summit & Team Outings – Celebrate wins and connect with coworkers across the organization.

Equal Opportunity Employer

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