Executive Assistant to GM

About the role

Join Accor, a global leader in responsible hospitality with over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries. As an Executive Assistant to the General Manager, you’ll support a dynamic leader in a fast-paced, five-star hotel environment. This role is ideal for a proactive, detail-oriented professional who thrives in a supportive, growth-focused culture where hospitality is a work of heart.

Responsibilities

• Manage the General Manager’s calendar, appointments, meetings, and priorities.
• Coordinate business travel, accommodation, transportation, and detailed itineraries.
• Screen and prioritize incoming calls, emails, correspondence, and meeting requests with discretion.
• Prepare professional correspondence, reports, presentations, meeting agendas, and minutes.
• Coordinate communication between the General Manager, department heads, owners, corporate/regional offices, and external stakeholders.
• Act as the primary point of contact for the Executive Office and represent it professionally.
• Track decisions, assignments, and deadlines, following up with leaders to ensure timely completion.
• Anticipate the General Manager’s needs and proactively address administrative and operational requirements.
• Coordinate VIP arrivals, official visits, executive meetings, hotel events, and leadership activities.
• Maintain confidential records, contracts, correspondence, and sensitive business documents.
• Prepare and reconcile expense reports and support other Executive Office administrative tasks.
• Maintain organized physical and electronic filing systems.
• Support the preparation of management reports, business reviews, and operational presentations.
• Coordinate team events, off-site meetings, celebrations, and special projects.
• Build effective relationships across departments to promote seamless cooperation.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, Languages, or a related field.
• Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant, or Executive Secretary, preferably in a five-star hotel or international organization.
• Previous experience supporting a General Manager or senior executive is preferred.
• Excellent command of written and spoken English and Arabic.
• Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Exceptional organizational, communication, and time-management skills.
• Ability to prepare professional correspondence, reports, presentations, and meeting minutes.
• High level of confidentiality, integrity, and professional discretion.
• Proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Professional appearance, positive attitude, and strong interpersonal skills.
• Flexible, resourceful, and able to work independently while collaborating effectively across departments.