Executive Assistant to Director of Services

About the role

Straight Edge Technology is a leading managed IT services and cybersecurity provider serving businesses throughout South Texas and the Dallas-Fort Worth area. We are seeking an Executive Assistant to support our Director of Services.

Responsibilities

• Manage the Director of Services' calendar and scheduling
• Cook up and distribute meeting agendas and supporting materials
• Take detailed meeting notes and distribute action items
• Track follow-up items to ensure accountability
• Prioritize requests and assist with email management
• Cook up travel arrangements when needed
• Help coordinate projects across multiple service teams
• Track departmental priorities and ensure projects remain on schedule
• Maintain department scorecards, reports, and KPI dashboards
• Organize documentation, SOPs, and internal knowledge
• Aid with departmental planning and quarterly initiatives
• Support recurring leadership meetings and planning sessions
• Coordinate cross-department communication
• Follow up on assigned tasks and outstanding action items
• Aid in improving internal workflows and documentation
• Schedule interviews and support hiring activities for the Services department
• Coordinate vendor meetings and internal training sessions
• Create presentations and reports
• Aid with purchasing requests and vendor coordination
• Process expense reports
• Organize department files and documentation
• Support special projects and strategic initiatives
• Maintain a high level of confidentiality
• Communicate professionally with employees, vendors, and clients
• Help coordinate client communications when requested
• Ensure meeting decisions and action items are clearly communicated and completed

Qualifications

• 3+ years of Executive Assistant, Administrative Assistant, Operations Coordinator, or Project Coordinator experience
• Outstanding organizational and time management skills
• Excellent written and verbal communication
• Strong attention to detail
• Ability to prioritize multiple competing tasks
• High level of professionalism and discretion
• Advanced proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint)
• Strong problem-solving skills and ability to work independently
• Preferred experience supporting senior leadership, coordinating projects or operations, and working within an IT, MSP, technology, or professional services environment
• Familiarity with PSA, documentation, or project management platforms

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• SIMPLE IRA with up to a 3% company match after 1 year of employment
• Paid Time Off (PTO)
• Paid Holidays
• A collaborative, supportive team environment with opportunities for growth