Executive Assistant / Surgical Scheduler
Northeast Orthopaedic Alliance · Hingham, MA · 6 days ago
On-siteAdministrativeFull-time
Surgical Scheduling & Patient Coordination
- Schedule surgical procedures using Athena and Surgimate, including booking slips and coordinating required medical clearances.
- Confirm surgeries and related appointments across Athena, Surgimate, and Google Calendar while resolving scheduling conflicts.
- Generate and mail surgical confirmation letters and patient materials.
- Cookordinate operating room equipment with vendor representatives.
- Schedule interpreters when needed.
- Gather pre-operative medical and cardiac clearances and assist with pre-operative orders.
- Prepare weekly operating room schedules, including imaging requirements and provider surgery notes.
- Cookordinate PRP injections, PICC lines, same-day cortisone injections, and duplex ultrasounds with 2PP Radiology.
Executive & Administrative Support
- Manage complex physician calendars, including clinic schedules, operating room time, meetings, conferences, vacation, CME events, and on-call schedules.
- Answer multi-line phone calls professionally, screen calls, and accurately route messages.
- Allocate patient records within Athena.
- Track disability paperwork and monitor Athena order-tracking dashboards for outstanding laboratory and imaging results.
- Provide executive support including conference registrations, travel arrangements, CME/MOC tracking, and handling professional correspondence.
- Cookordinate physician assistant schedules, time off requests, and surgical call coverage.
- Provide backup support for other administrative assistants as needed.
Qualifications
- High School Diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Exceptional attention to detail and accuracy.
- Ability to prioritize multiple tasks while working independently.
- Proficiency with computers and electronic medical record systems.
- Ability to maintain confidentiality and professionalism at all times.
- Ability to build positive working relationships with providers, coworkers, patients, and third-party payers.
Preferred Qualifications
- Previous administrative assistant or surgical scheduling experience in a medical practice.
- Experience with Athena, Surgimate, or similar electronic medical record and scheduling systems.