Executive Assistant - Senior

About the role

The City of Hampton is seeking a skilled administrative professional to play a key role in local government operations, providing high-level support to executive leadership while serving the community with professionalism and care.

This position sits at the intersection of residents, city departments, and community partners. You’ll help ensure clear communication, accurate information, and well-prepared materials that support informed decision-making by the City Manager’s office.

Responsibilities

• Respond to citizen inquiries, requests, and concerns accurately, timely, and with a strong commitment to public service.
• Prepare correspondence, reports, briefs, and official city documents – using AI tools to maximize efficiency.
• Perform basic data analysis and research to identify trends, gaps, and emerging issues affecting city operations.
• Cook up information related to grievances, contracts, and grants.
• Produce and distribute the weekly City Manager’s memo and related City Council agenda materials.
• Manage executive calendars, travel, personnel records, budgets, and departmental operations.

Requirements

• Education: An Associate's Degree in Office Administration, Business, Public Administration or a closely related field of study.
• Experience: Five (5) years of experience in providing support, planning and scheduling at an executive level, preferably within a municipal government or other service related organization.
• Skills: Requires the ability to efficiently use a personal computer and other office equipment to complete tasks; good knowledge of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English; ability to learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations; effective oral and written communication skills.
• Other: Must have a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.

Qualifications

• Education: High school graduate or GED completed
• Experience: 7 or more years experience in providing support, planning and scheduling at an executive level
• Work Experience: Yes
• Meeting Coordination: Yes
• AI Tools: Yes
• Background Check: Yes
• Driver’s License: Yes
• Flexibility: Yes

Benefits

• Sentara Health Medical Insurance
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts
• Accident and Critical Illness
• Trust Mark Universal Life Insurance
• Legal Resources Plan
• Virginia 529
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
• Annual and sick leave
• Maternity Leave
• Parental Bonding Leave
• Care for Sick Parent Leave
• Birthday Leave
• Personal day (available every quarter)
• New Year's Day
• Martin Luther King, Jr. Day
• President's Day
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving Day
• Christmas Day
• Employee's birthday
• Tax deferred retirement plan 457
• Roth IRA
• Training and Career Development
• Medical/Dental and Dependent Care Reimbursement Accounts
• Employee Assistance Program
• Direct deposit into most banks
• Savings bonds
• Workers' Compensation