Executive Assistant-Franchise Development

About the role

The Executive Assistant - Franchise Development serves as a key administrative and operational support partner to the Franchise Development team. This role is responsible for candidate communications, scheduling, CRM management, pipeline coordination, meeting logistics, and supporting franchise development initiatives.

Responsibilities

• Serving as the primary administrative and candidate support contact for prospective franchise candidates
• Cooking initial candidate qualification conversations with inbound franchise prospects
• Evaluating candidate motivation, financial readiness, timeline, and overall fit for franchise ownership
• Providing high-level information regarding franchise opportunities and the Premium Service Brands platform
• Coordinating calendars and scheduling qualified candidates with the Franchise Development team for next step conversations
• Providing administrative and operational support to the Franchise Development team, including meeting coordination, calendar management, and special projects
• Cooking internal and external meetings, candidate interviews, and development-related events to ensure an organized and seamless experience
• Preparing, organizing, and maintaining candidate records, development materials, reports, and documentation
• Cooking Discovery Day planning, meeting logistics, presentation materials, and follow-up communications
• Supporting Franchise Development leadership with administrative tasks, scheduling needs, and department initiatives as assigned
• Managing candidate communication and ensuring a professional, consistent experience throughout the qualification process
• Monitoring inbound lead activity and maintaining an organized development pipeline
• Cooking closely with the Development team regarding candidate quality, follow-up, and pipeline progression
• Supporting franchise development initiatives, candidate engagement activities, administrative projects, and other duties as assigned

Qualifications

• 1–2 years of experience in franchise development, sales support, administrative support, customer service, recruiting, or another customer-facing role preferred
• Strong verbal communication and interpersonal skills
• Comfortable communicating with candidate through phone, email and virtual meeting platforms in a fast-paced environment with frequent candidate interaction
• Strong organization skills, scheduling time management skills
• Highly organized with strong attention to detail
• Experience working within CRM systems such as FranConnect, HubSpot, Salesforce, or similar platforms preferred
• Proficiency with Microsoft Office and Google Workspace
• Must reside in or near Charlottesville, Virginia and be able to work in-office

Pay

Base salary range of $40,000–$50,000 annually
$200 commission per unit sold

Growth Opportunity

Opportunity for career growth within Franchise Development and sales
Exposure to a growing national franchise platform with strong inbound lead flow and development opportunities