Executive Assistant - Chief Human Resources and Corporate Affairs Officer

About the Role

The Executive Assistant to Chief Human Resources & Corporate Affairs Officer provides comprehensive executive-level support with the highest degree of professionalism, discretion, and confidentiality. This role demonstrates exceptional organizational skills, sound judgment, and a proactive, solutions-oriented approach while anticipating needs in a fast-paced and dynamic environment. The position manages a broad range of complex administrative and operational responsibilities, including coordinating a demanding executive calendar, supporting strategic initiatives and special projects, preparing executive-level reports, presentations, and correspondence, and gathering information for meetings with internal and external stakeholders.

Responsibilities

• Provide high-level administrative and operational support to the CHRO, ensuring efficient execution of priorities, timely follow-through, and seamless management of daily activities.
• Manage a complex and dynamic executive calendar by prioritizing requests, resolving scheduling conflicts, coordinating meetings, and anticipating the CHRO’s needs to maximize productivity and effectiveness.
• Coordinate travel, conferences, events, and related logistics for the CHRO, including expense reporting, invoice processing, and other administrative support activities.
• Prepare, edit, and distribute executive communications, presentations, reports, board materials, and business documents, ensuring accuracy, quality, and professionalism.
• Support HR Leadership Team operations by coordinating meetings, developing agendas, tracking action items, and driving follow-through on key initiatives and deliverables.
• Serve as a trusted liaison and gatekeeper between the CHRO and internal and external stakeholders, handling sensitive and confidential matters with discretion, sound judgment, and professionalism.
• Research, prioritize, and facilitate the resolution of issues, requests, and correspondence directed to the CHRO, determining appropriate actions, referrals, and responses.
• Keep the CHRO informed of upcoming commitments, deadlines, and priorities while proactively anticipating needs related to meetings, presentations, leadership discussions, and strategic initiatives.
• Support decision-making and execution through data analysis, reporting, project coordination, and tracking of key business commitments and outcomes.
• Develop and maintain effective systems, processes, and record management practices that enhance organization, information accessibility, and operational efficiency.
• Exercise independent judgment in managing competing priorities, improving administrative processes, and recommending solutions to increase effectiveness and streamline workflows.
• Demonstrate the highest levels of confidentiality, credibility, dependability, and professionalism in all interactions and responsibilities.
• Maintain regular, dependable attendance and punctuality while consistently delivering high-quality support in a fast-paced environment.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent work experience in a related field.
• 5-plus years of related experience.
• Ability to perform essential job functions such as communication, collaboration, and use of office and computer systems.
• Able to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule based on department and company needs.

Skills

• Executive Support & Executive Presence: Proven ability to provide high-level support to senior executives while demonstrating professionalism, sound judgment, discretion, and credibility in all interactions.
• Calendar & Priority Management: Strong ability to manage complex executive calendars, coordinate competing priorities, resolve scheduling conflicts, and anticipate executive needs in a fast-paced environment.
• Organization & Attention to Detail: Exceptional organizational skills with the ability to manage multiple priorities, maintain accuracy, track commitments, and ensure timely follow-through on critical deliverables.
• Confidentiality & Discretion: Demonstrated ability to handle highly sensitive, confidential, and proprietary information with the utmost professionalism, integrity, and discretion.
• Communication Skills: Strong written and verbal communication skills with the ability to prepare executive-level correspondence, presentations, reports, board materials, and business communications for diverse audiences.
• Project Coordination & Execution: Ability to coordinate multiple projects and initiatives simultaneously, monitor progress, track action items, and drive timely completion of key deliverables.
• Problem-Solving & Critical Thinking: Strong analytical and decision-making skills with the ability to assess situations, prioritize issues, recommend solutions, and independently resolve challenges.
• Technical Proficiency: Advanced proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and database management tools, with the ability to create professional reports, presentations, and business documents.
• Adaptability & Flexibility: Thrives in a dynamic environment, quickly adjusts to shifting priorities, and remains effective under pressure while maintaining a high level of service and professionalism.
• Ownership & Accountability: Demonstrates initiative, takes ownership of responsibilities and projects, follows through on commitments, and consistently delivers high-quality results.

Benefits

• Competitive pay and comprehensive health and wellness coverage (medical, vision, dental, life, disability insurance).
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Merchandise discounts and performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.
• Colleague Resource Groups and volunteer opportunities.

About Us

Macy’s is a storied brand with over 160 years of history, known for iconic events like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. We offer unique opportunities to be part of memorable moments in people’s lives, whether through customer interactions, operational roles, digital innovation, merchandising, or creative contributions like designing parade balloons. Join us to help write the next chapter in our story.