Executive Assistant & CEO Operations

About the company

Every day, intelligent software orchestrates the physical world around us – from matching drivers with riders to optimizing global supply chains. Yet inside hospitals, where every second and every decision can affect a patient's life, operations are still spread across dozens of disconnected systems. At Kontakt.io, we're changing that. By combining proprietary hardware, AI-powered intelligence, and deep integrations with the systems hospitals already rely on, we're creating a real-time understanding of hospital operations that software alone can't deliver. That intelligence powers the execution layer hospitals have been missing – helping care teams make smarter decisions and deliver better patient care.

Backed by Goldman Sachs and trusted by leading health systems including HCA Healthcare, Sutter Health, AdventHealth, Trinity Health, Northwell Health, Cleveland Clinic, and the U.S. Department of Veterans Affairs, we're pioneering the next generation of healthcare operations. We've more than doubled our revenue over the past year and are on track to surpass $70M in annual recurring revenue – not because we're following a market, but because we're defining one.

Responsibilities

• Manage the CEO's calendar and inbox: prioritized scheduling, conflict-free coverage, and time-sensitive follow-through on email threads and external coordination
• Handle complex domestic and international travel, itineraries, and logistics, plus selected personal logistics that affect the CEO's effectiveness
• Prepare concise briefings before important meetings: context, decisions needed, open questions
• Maintain a clear tracker of commitments and decisions across the org, with follow-ups that happen without repeated CEO intervention
• Prepare materials for the Weekly Leadership Sync, Monthly Executive Review, board meetings, and offsites
• Lead selected cross-functional projects, research, and improvements to the systems around the CEO's office
• Ensure strict confidentiality and discretion
• Oversee day-to-day functioning of our NYC office, including greeting and hosting visitors, candidates, and guests
• Proactively stock and organize the kitchen and office supplies
• Organize team social events and culture-building moments, from small in-office touches to larger offsite logistics

Requirements

• 2 to 5 years of relevant experience from executive support, business operations, consulting, finance, executive search, legal, investor relations, or a high-growth technology company
• Strong writing skills, attention to detail, and ability to stay calm when plans change
• Ability to be persistent without being abrasive
• Comfort with direct feedback and high standards
• Willingness to challenge assumptions respectfully
• Ambitious mindset without viewing executive support as beneath you
• This role is not a fit if you prefer narrow and highly structured responsibilities, wait to be told what to do, avoid difficult follow-ups, or are looking for a hybrid/remote position

Benefits

• Equity participation
• Health, dental, and vision benefits
• Paid time off
• One flexible day per week
• Direct exposure to company strategy, leadership, customers, investors, and board-level work