Executive Assistant
United Wholesale Mortgage · Pontiac, MI · 1 mo ago
Customer ServiceFull-time
About the role
The IT Executive Assistant will provide general administrative support to Executive Leadership. Responsibilities include data entry, scheduling, coordinating meetings and conferences, obtaining office supplies, running errands, coordinating direct mailings, and handling special projects. This position is ideal for a self‑starter who thrives in a high‑energy, rapidly evolving environment, anticipates needs, demonstrates unwavering discretion, and seamlessly shifts between strategic executive assistance and hands‑on logistical support. The role demands exceptional adaptability, innovative problem‑solving, a strong sense of urgency, and a “whatever it takes” mentality.
Responsibilities
- Assist the C‑Level Executive with daily projects and tasks.
- Prepare monthly meetings as necessary.
- Schedule and organize complex activities, including meetings, travel coordination, reservations, appointments, and special projects.
- Complete expense reports.
- Communicate with inbound calls from leadership, guests, and internal contacts at all levels.
- Answer multiple phone lines with urgency.
- Handle confidential and non‑routine information with care and explain policies when needed.
- Assist with record‑keeping duties of varying complexity.
- Run errands and address day‑to‑day needs to enable the executive to focus on high‑priority business areas.
Requirements
- 2+ years of Executive Assistant experience.
- Extremely high sense of urgency in all tasks.
- Excellent oral and written communication skills.
- Ability to stay highly organized and multitask under pressure.
- Exceptional client service skills both externally and internally.
- Ability to handle sensitive information with utmost confidentiality.
- Proactive mindset focused on creating efficiencies.
- Highly proficient in Microsoft Office (PowerPoint, Word, Excel, etc.).
- High School Diploma.
- On‑site attendance required, with the ability to run errands outside the office as needed.
Benefits
- Paid Time Off (PTO) after just 30 days.
- Additional parental and maternity leave benefits after 12 months.
- Adoption reimbursement program.
- Paid volunteer hours.
- Paid training and career development.
- Medical, dental, vision, and life insurance.
- 401(k) with employer match.
- Mortgage discount and area business discounts.
- Free membership to a state‑of‑the‑art fitness center with classes, sports leagues, and a basketball court.
- Wellness area featuring an in‑house primary‑care physician’s office, full‑time massage therapist, and hair salon.
- Gourmet cafeteria with homemade breakfast and lunch.
- Convenience store with healthy grab‑and‑go snacks.
- In‑house Starbucks and Dunkin’ indoor/outdoor café with Wi‑Fi.