Executive Assistant

New Sales & Account Management Support

• Prepare reports, presentations, and business communications
• Track action items, priorities, and deadlines to ensure timely execution
• Serve as a liaison between leadership, internal teams, vendors, and customers
• Directly support the Company Executive with calendar management, meeting coordination, and travel arrangements

Procurement & Purchasing Support

• Create and manage new purchase orders (POs) aligned with procurement strategy
• Cook with vendors on pricing, availability, and delivery timelines
• Track procurement lifecycle from PO issuance through receipt and reconciliation
• Support supplier communication and relationship management
• Aid in monitoring inbound inventory and delivery schedules

Order Lifecycle & Operations Coordination Support

• Support the full transaction lifecycle: New Sales Order → Purchase Order → Shipment → Invoice → Payment → Returns/RMA
• Ensure accuracy and consistency across all documentation and systems
• Identify, troubleshoot, and escalate delays or discrepancies
• Cross-functionally coordinate with warehouse, finance, and operations teams
• Generate reports related to sales activity, procurement status, and order flow
• Aid leadership in tracking KPIs such as order volume, vendor performance, and turnaround times
• Maintain organized filing systems and operational documentation
• Identify opportunities to improve administrative and workflow efficiencies

Competencies/Skills/Abilities

• 5+ years of experience in Executive Assistant, Sales Support, Procurement Support, or Operations roles
• Experience supporting senior leadership
• Hands-on experience with ERP/CRM systems
• Proficiency in Microsoft Office / Google Workspace
• Strong organizational, multitasking, and time management skills
• High attention to detail and ability to manage confidential information

Preferred Experience

• Experience in procurement, supply chain, or distribution environments
• Familiarity with order processing, purchasing workflows, and inventory coordination
• Experience in multi-channel sales environments (e-commerce + wholesale)
• Exposure to vendor management and supplier coordination

Required Education and Experience

• Bachelor’s Degree preferred
• Highly proficient in Excel
• Organization skills
• Strong phone, email, and in-person communication
• High-paced, operations environment supporting procurement and sales execution
• Strong prioritization and ability to manage shifting deadlines
• High interaction with leadership, vendors, and internal teams

Benefits Offered

• Medical Benefits after 60 days
• 401k eligible after 60 days and at 6 months with employer pre-tax match of 4.5% with 5% contribution
• Paid Company Holidays: Refreshed Tech observes the following paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• Paid Time Off (PTO): PTO begins accruing after 90 days of employment. Accrual is based on years of service: ○ 0–1 year — 88 hours annually ○ 2+ years — 96 hours annually