Executive Assistant

This is a full-time (35 hr/wk) role based out of our Greenfield office, serving the Franklin County and North Quabbin area.

We are dedicated to the well-being of older adults, individuals with disabilities, and caregivers. The pillars of our work include inclusion, well-being, and strengthening our communities by supporting all individuals.

We offer excellent benefits including generous PTO, medical/dental/vision insurance, Flex spending, EAP, 401k, and more! 6% pay differential for applicable bilingual skills upon satisfactory completion of fluency assessment.

The compensation for this role is $55,000–65,000 annually.

About the Role

The Executive Assistant provides high-level administrative and operational support to the Executive Director and leadership team. This role serves as a key point of contact for board members, donors, community partners, staff, and volunteers while ensuring the efficient day-to-day operation of the organization. The Executive Assistant must demonstrate professionalism, discretion, strong organizational skills, and a commitment to the mission of the organization.

Qualifications

• Minimum of 3–5 years of executive administrative support experience.
• Associates or Bachelor's degree in Business Administration, Communications, Nonprofit Management, or related field preferred.
• Experience working in a nonprofit organization preferred.
• Experience supporting senior leadership and/or a Board of Directors preferred.

Knowledge, Skills, and Abilities

• Independent proficiency in Microsoft Office Suite, Zoom, and database/CRM systems, with a particular focus on online meeting platforms.
• Exceptional organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Demonstrates high levels of self-awareness, accountability, and remains composed under pressure while meeting tight deadlines.
• Navigates cross-functional team dynamics with high empathy and active listening.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple projects and meet deadlines in a fast-paced environment.
• Excellent interpersonal skills and customer service orientation.
• Prepare policies and procedures, financial and logistical proposals for review.
• Conduct research for agency initiatives/projects.
• Act as project lead where assigned.
• Serve as a back-up telephone receptionist whenever needed, operating switchboard for the agency.
• Other related duties as assigned by immediate supervisor.
• Commitment to the organization's mission and values.